We recently stayed here for a family wedding. Where to start!! The problems first started with incorrect information given at the time of booking about rooms and prices. The bride was receiving calls from hotel staff only days before the wedding asking about food and drinks when this had already been agreed months before with the wedding planner!! (worrying for the bride only days before her big day). Every time the bride and groom paid a visit to the hotel the lift was out of service but was promised this would be sorted only to have a call two hours before leaving to say it was broken!! Not good when two family members were disabled! They were offered alternative accommodation in another hotel after the receptionist asked if they were special guests!!! The hotel itself is beautiful and very clean with fab views. We also had a leaking bath as other reviews have stated. Well after a very very stressful build up to the wedding I have to say that on the day everything was perfect! The staff, food and everything was lovely and all went to plan. Special mention to the polish barman in Silks who was very friendly and the lovely man cooking the eggs at breakfast who could not do enough for you.
Not sure I would stay again only due to the stress of the booking process but is a lovely hotel.
- Official Description (provided by the hotel):
- Stunning location, breathtaking views of the coast and a short walk from the Harbour and Town centre, The Atlantic Hotel provides the perfect base from which to explore Cornwall. Whether it is a family holiday or a romantic getaway you will not be disappointed with your stay. ... more less
- Reservation Options:
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- Also Known As:
- Atlantic Hotel Newquay
- The Atlantic Hotel Newquay, Cornwall