We have just got home from a 3 night stay here at monkey tree. As a local Cornish family we just wanted a few days away as a party 12 in 3 tents we were welcomed on Monday lunch time by friendly reception. Our 3 pitches were in Palm field which were fairly central in the park near to the swimming pool and clubhouse. Our first night was horrendous for sleeping. It was stupidly cold and myself and my boyfriend ended up sleeping in my car. As I was the only one whose car stayed at the campsite I found that the shop was that over priced and only open for 3.5 hours a day that myself and another family member were forced to go into Newquay to go to morrisons to get fresh milk for the two toddlers ( aged 1 and 3) and get fresh food for meals.
We were pleased that the children had an indoor soft play area for the times where the sun was at its hottest and an outdoor area with trampolines and miniature golf for £2. The clubhouse had a reasonable priced bar and the children's entertainment with funky monkey was as standard. Liam and Charlie tried their best with entertaining the kids but I personally found that Charlie was lacking enthusiasm and was dressed inappropriately for entertaining kids.
The shower and toilets were very clean and pleasant to use and close to our pitch.
Now for a few points to improve on.
The arcade was enjoyable but the machines were not well maintained and quite a few were out of order including the change machine so you had to walk to the bar to get Change if they had it.
We were left very disappointed about it been the Easter holidays and the swimming pool been shut and everyday the reception staff promised it would be open the next day.
Educate your staff on improving techniques on talking to young children and teenagers. Rob in particular needs some help to remember the rules state that adults must supervise children within the kids play area but how can you supervise if you have rob coming in every five minutes telling us to get off the play equipment.
Apart from the points mentioned above it was an enjoyable break away
- Official Description (provided by the hotel):
- Monkey Tree Holiday Park & Campsite, Newquay, Cornwall is an award-winning family Holiday Park just minutes away from Perranporth & Newquay. Situated on the North Coast of Cornwall Monkey Tree Holiday Park & camping the benefit of having some of Europe’s finest beaches just minutes away. Monkey Tree Holiday Park has an excellent range of static holiday homes to suit all tastes and budgets. The choice of caravan and camping pitches is superb, from standard non electric to those with hard standing, electricity, water supply and main drainage and even private bathroom facilities if required. ... more less
- Also Known As:
- Monkey Tree Holiday Park Newquay, Cornwall