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“Excellent holiday”
5 of 5 bubbles Review of Cliffdene Hotel

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Cliffdene Hotel
Ranked #26 of 38 Hotels in Newquay
S Wales
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent holiday”
5 of 5 bubbles Reviewed 5 April 2011

Even though I broke my wrist in Truro Cathedral on the first excursion the staff were really kind. The food was great with a good variety of home cooked meals with great fresh veg.
The rooms were spotless with plenty of toiletries, tea, milk and coffee. Comfy bed fluffy towels and enough coat hangers.

The only drawback was that my room was nearly above the entertainment which was too loud. Added to that the lion in the nearby zoo was extremely vocal at night, but I did not mind that. I suppose that had I not been sleeping poorly because of my wrist I might not have heard it.

All in all a good place to stay. Thank you Edwards Coaches for choosing the venue.

Stayed April 2011
Helpful?
2 Thank 72yroldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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310 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
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  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 March 2011

Went to this hotel last year so was looking forward to this year,but one never knows,well what a surpise,was better than last year new owners,new management and some new staff,things were good last year ,but things excellent this year first class,food beds rooms the whole hotel A***** .We went with a coach company and can't wait for next years dates to come out.Well done to all at The Cliffdene.Maureen &Tuck Davies

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mitizbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 February 2011

we where greeted by very friendly staff, we use this hotel for a national express reunion . wonderfull weekend rooms spotless hotel red hot from the heating, bedding spotless bathrooms spotless , we have stayed in here for the last three years for this party they cant do enough for the guest, just like to say thank you for a wonderfull weekend excellant food breakfast and buffett could not fault it see you all in 2012 or maybe before

  • Stayed February 2011, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
3 Thank 186258Sue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yokshire
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 24 October 2010

Travelled with bucklyes coaches had a great time as usual.room was a twin, quite spacious and clean as was the bathroom,food good only fault it could have been hotter.enertainment was very good.

  • Stayed October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bobbyboyYokshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 October 2010

Just returned after an enjoyable 5-day break. Totally brilliant - love the place!

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank missusgrohl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 13 June 2010

Went with a tour. Requested quiet room, given one over kitchen with irritating air conditioning playing whenever kitchen was in use. Room was dirty, beds uncomfortable, no soap in bathroom, towels not changed; toilet not cleaned. Dirty tablecloth on dining table the whole week despite request to change it. Very poor management of housekeeping. Beds and pillows were lumpy and hard. Carpeting showed wear and seats in lounge were torn. Nowhere to put luggage in room, nowhere to sit just two hard upright chairs pushed into a corner.

The only thing to recommend it was the food - tasty and plentiful.

  • Stayed June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank merrywidows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Newquay hotels

Basingstoke, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 12 June 2010

Were there for a short break before the bank holiday so a quiet time. Is in a great location and easy to find but once inside it's like stepping back in time. It clearly caters to coach parties of older folks so we felt a little out of place but they were all very sweet and freindly.

We arrived late so it wasn't a surprise that there was no-one on recieption, we'd phoned ahead and checked and were told that we needed to pick our key up from the bar. The barman was as welcoming as he could be.

Our room was a good size, old fashioned but ok and if you don't look too closely the cleanliness is passable (they need to clean under & behind not just around every now & again) but my main problem was the heating. It had been warm a few days earlier but not anymore and this is britain so even if the days are warm the evenings can be cold so i was freezing that first night. When we asked the barman about it he said we'd have to sort it out with the manager the following day, which as it was late, wasn't unreasonable.

Breakfast was passable, nice sausages, but the service wasn't up to much. Not the staffs fault though, 2 servers rushed off their feet with 2 coach loads of pensioners didn't help. My main issue was that breakfast is served from 9am until 9.45. Seriously ??? I thought it was a typo but a 45 minute window for breakfast doesn't help the guests or staff. Plus who wants to get up at 9am when they're on holiday - not much of a lie in.

As we left for the day the manager told us he could switch the heating on in our room for the night so we were ok with that but got back around 6pm by which time reception had closed for the day only to find that the heating hadn't been switched on. We could do nothing about it as there was no-one to help. Waking up at 5am because I was freezing cold despite using the extra blankets provided made me grumpy and extreemly tired the next day which I wasn't best pleased about.

Overall the hotel is in a good location perfect for exploring around Newqauy and good for the beach. Parking is ok if you're lucky to get a space but if not ask reception for a pass for the car park around the corner (wasn't told this - overheard him talking about it), is fairly clean but if you're under 70 you might want to try somewhere else. This hotel should stick to what it's good at - providing a touch of nostalgia and a good old sing song in the evening for the older generation. And for all the silver surfers if you can't get the free wi-fi in your room try the reception room downstairs.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaeSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cliffdene Hotel

Property: Cliffdene Hotel
Address: Cliffdene Hotel 12-14 Narrowcliff, Newquay TR7 2QN, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Newquay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Cliffdene Hotel 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
Cliffdene Hotel Newquay, Cornwall

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