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“Great view”

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The Esplanade Hotel
Ranked #5 of 38 Hotels in Newquay
Certificate of Excellence
Stafford, United Kingdom
Level Contributor
139 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great view”
3 of 5 bubbles Reviewed 3 May 2014

There was a great sea view from the room. We found that it was far too hot in the hotel, which must have suited the large number of elderly guests. The beds were uncomfortable. Breakfast was a lot like feeding time at the zoo and also starting quite late at 8:00. However, the staff were friendly & it's a great location.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 7 May 2014
Hello Claire M

I agree the view is lovely and thank you for the positive feedback in regards to the staff.
Obviously at this time of year with the weather and temperature varying a lot we do try our best to manage the temperature of the hotel. Sorry you found it too warm during your stay.
Sorry you found the beds uncomfortable if we had known we would have done something to improve the situation as we are aware some people find new mattresses slightly harder than what they are use to sleeping on.
Thank you for your feedback.
Kind Regards
Gemma Barton and The Esplanade Team
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1,300 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
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English first
1 review
5 of 5 bubbles Reviewed 27 April 2014

Me and my partner stayed in the hotels best room and absolutely loved it, the room had the wow factor and the hotel had gone to a lot of effort to make us feel amazed, the restaurant serves beautiful food and the location was stunning, we had the intention of going to Newquay for the evening but ended up staying in the hotel because it was that nice. Look forward to our next visit :-)

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leviwells88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 7 May 2014
Hello Leviwells88
Thank you for your review and I am glad you enjoyed the best room. I will pass on your compliments to the kitchen.
Looking forward to welcoming you back again.
Kind Regards
Gemma Barton and The Esplanade Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

I have previously stayed at the Esplanade and was not disappointed again. The general standard of the hotel and it's facilities are excellent. The food served in the restaurant is varied and again top class and whilst on first view may seem a little expensive it is certainly value for money.
However, saving the best for last, you can not buy the view you wake up to in the morning. The beach and surf which greet you is fantastic and well worth paying the little extra for a sea facing room.

Room Tip: Pay the extra for the Sea view, worth every penny!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 27 April 2014
Hello Andrew
I am glad you enjoyed your stay and yes I agree the view is stunning. Thank you for your feedback and I will be passing on your compliments to the Kitchen.
Looking forward to welcoming you again.
Kind Regards
Gemma Barton and The Esplanade Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 21 April 2014 via mobile

Overpriced 3star. The decor was quite tired in the rooms, reception areas and hallways, you are definitely paying for the hotel's lovely location rather than for the quality of the accommodation. The seating in the main reception area was a bit grubby. We were a bit disappointed with our room, it overlooked a garage type building, had a lot of water damage on the ceiling, long blonde hairs on the bed runner and a collection of hairs in the the plug hole of the shower. I wouldn't have expected that for £100 a night. That being said, the reception staff were nice, the breakfast was good and it was nice that they had a small pool and jacuzzi, these were well kept. It was definitely child friendly.

Stayed April 2014, travelled as a couple
Helpful?
Thank holidayfan2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 27 April 2014
Hello
I thank you for leaving your feedback. I am sorry you feel that your stay was not worth the money you paid. I am upset to hear this and I would be happy to discuss this with you at any time, we are in the process of decorating the hotel and as you can imagine it not a small task.
It always nice to hear positive comments about the staff and they will be passed on.
Kind Regards
Gemma Barton and the Esplanade Team
01637 873333
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Cornwall
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 20 April 2014

Although we live in Cornwall, we wanted to book a Hotel for a getaway over the Easter break. This was perfect and just what we needed. The Hotel was lovely, clean and the staff couldn't have been nicer. The breakfasts were lovely, everything you could want. It was a bit like a rabbit warren inside, corridors and rooms everywhere but once we got our bearings we were fine. The indoor pool was lovely, with towels provided. We had a sea view room and woke up both mornings to views right across Fistral Beach. We were lucky with the weather and the view couldn't have been nicer. All toiletries were provided and there was a hairdryer in the room, although I didn't get on with it very well. We had dinner in the restaurant on the Saturday night and it was gorgeous. It is said that Newquay Town Centre is a 10 min walk away, I beg to differ. It was more like 20-25 mins but it was quite pleasant when the sun is shining. I would definitely recommend this Hotel.

Room Tip: Sea view is well worth paying the extra for.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 27 April 2014
Hello Sharon
Thank you for taking the time to write a review. I am glad you enjoyed your Easter break here. I will be passing on your compliments to the staff.
Kind Regards
Gemma Barton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
1 review
5 of 5 bubbles Reviewed 20 April 2014

Stayed for 3 nights, breakfast and dinner, family of 4. Super as always. Kids loved the Easter egg hunt and fluffy pig racing. Dinner was very good and kids enjoyed swimming. Room had a lovely sea view. Will be back next half term.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laity38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 27 April 2014
Hello
I am happy to hear all the family enjoyed there holiday and I know the Easter Bunny enjoyed arranging the Easter egg hunt.
Looking forward to welcoming you again next half term.
Kind Regards
Gemma Barton and The Esplanade Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 April 2014 via mobile

The Esplanade Hotel offered a great family break and the kids loved the surrounding and the very friendly offering within the hotel.
Dinner and breakfast were good and the swimming pool is great for children up to around 10-12 but bigger kids might get bored.
Nightly entertainment was a welcome bonus for Easter break.
I'd recommend taking a walk out of the hotel for some meals and we found a great pub a short walk away which served fantastic food.

Stayed April 2014, travelled with family
Helpful?
Thank Rob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at The Esplanade Hotel, responded to this review, 20 April 2014
Hello Rob R
I am happy to hear that you and your family enjoyed there Easter break here at the Esplanade.
Thank you for leaving a review.
Kind Regards
Gemma Barton & The Esplanade Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Esplanade Hotel

Property: The Esplanade Hotel
Address: Fistral Beach Esplanade Road, Newquay TR7 1PS, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Newquay
#8 Business Hotel in Newquay
#9 Romantic Hotel in Newquay
#13 Family Hotel in Newquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Esplanade Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Esplanade Hotel is a contemporary family-focused hotel overlooking the world-famous Fistral Beach in Newquay with stunning views from inside and out. The Hotel is more than just a place to sleep - it's a place where you can enjoy quality family holidays on the North Cornwall coast; from splashing about in the heated indoor pool and dining together in the informal family-friendly Ocean View Restaurant to exploring the indoor and outdoor play areas or chilling out in the reception lounge whilst soaking up the view and enjoying a coffee. The hotel is also home to the Quiksilver Surf School and all guests receive discounted surf lessons and equipment hire- the Esplanade Hotel really does have something for all the family! ... more   less 
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Also Known As:
Esplanade Hotel Newquay
The Esplanade Hotel Newquay, Cornwall

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