I have stayed at this Hotel previously and had no complaints,on my second visit i decided to opt for evening meal as well as i was accompanied by family.
Out of season the barman doubles as a waiter and his attitude towards customer complaints needs to be questioned, my self and my family agreed that the vegetables with each meal were very under cooked which we brought to the attention of the waiter and his reply was thats how Chef cooks them," what he should have said was i will pass your comments on to the Chef " having been married to a Chef y self for twelve years i know how vegetables should be cooked.
The evening waiter could pick up a lot of tips off the morning waiter on customer service, the waiter at breakfast was excellent a real nice guy freindly and polite and an excellent addition to the breakfast experiance.
The public area's of the hotel are comfortable but unfortunately a bit more needs to be done to the bedrooms although the bed was extreemly comfortable,the sliding door to my balcony how ever had a make shift lock as the original was either broken or not working.
I would stay at this hotel again as the location is excellent and the views superb and apart from the barman/dinner waiter the rest of the staff are excellent.
- Official Description (provided by the hotel):
- Overlooking the Gannel Estuary and Crantock beach, Hotel California a 3* listed hotel is just a 5 minute walk from Newquay’s famous Fistral Beach & Vibrant town centre packed with some of England's best bars, restaurants & Nightclubs. There are 2 swimming pools, sauna, games room, Solarium, Hairdresser and free parking. The hotel also has a 4-lane bowling alley, squash court, table tennis and snooker and pool tables.Guests can relax with a drink and enjoy the sun terrace, or sit down for a candle lit dinner in our restaurant with views over rolling countryside, the Gannel estuary and Crantock beach.Away from the town centre, Hotel California’s peaceful rooms each feature a TV, complimentary tea & coffee facilities, Direct dial phone, Trouser press & Hair dryer. ... more less
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- Also Known As:
- California Hotel Newquay
- Hotel California Newquay, Cornwall