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“Minor improvements needed to make this a great hotel.”
Review of Hotel California

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Hotel California
Ranked #32 of 38 Hotels in Newquay
Plymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Minor improvements needed to make this a great hotel.”
Reviewed 24 February 2012

Like the other reviews the best points are:
Friendly staff, nice entrance( bar area), food was quite nice, some nice facilities(we loved the bowling- we had a free session). Drinks were not expensive.

Bad points:
Rooms are stuck in the 70's (could have been a little cleaner to), also we used this hotel via a group-on voucher so it was very good value for money, however, if I was to pay the standard asking price I would have been very disappointed. I was a little cold in the night.

Some tips for the area:
Use a2b cabs (a lot cheaper than the hotel recommended taxi, THINK it was £2 per person anywhere in town). Furthermore, a good pub/restaurant is the Central inn. They had some great offers on quality food. We had 2 sizzling steaks brought out cooking on a volcanic rock with a bottle of wine for £25, all fresh local ingredients (made the trip for us).

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parcelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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635 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Okehampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2012

We stayed here for a 1 night break, dinner bed and breakfast. The first thing to say is that ALL the staff were lovely and did their best to make our stay a pleasant one. Their job however, is made almost impossible due to the fact that the hotel needs some TLC.
The hotel has an indoor pool, sauna, snooker room and bowling alley - All of which we used.
The pool was a little cold but ok, the sauna was great - but was a long cold walk away from the pool. The rest of the hotel including the rooms looks as though it hasn't had any money spent on it since the 1970's..
Such a shame as the location is great and the staff first class.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simonj796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Newquay hotels

bristol
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2012

in desperate need of refurbishment! horrible room! over priced! nature of the car park a true test of your vehicle's handbrake! breakfast the only passable thing about it.......

Room Tip: just don't bother in the first place.
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  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank rosanna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 January 2012

we stayed here over new year 2011-2012 .. On arrival the the outside of the hotel looked quite smart along with the reception seating and restaurant area ! Unfortunatly thats where it ended ! The room was an upgraded balcony room with good views over the estury.Very small with a filthy carpet that you would`nt let your dog lay on. The bathroom needed riping out and replacing along with a shower from the 70s which either scalded you or froze you .
The whole hotel was was freezing after being told they had been shut since November and we were imformed that the heating was not on untill 5pm after complaining, as the hotel had a lot of elderly people staying there you might of thought that they would have warmed the place first ??? "Summing Up" Food was great,service good, very expensive,in need of total revamp

Room Tip: "Party of 30 people no good rooms"
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank philsue59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2012

Had our wedding reception here 25 years ago and was keen to return.The reception area was as good as we remembered but unfortunately thats where it ends.The lift is antiquated and only accomodates 2 people at a time.The bedroom was very tired with threadbare patches on the carpets,very worn furniture and fixtures.Infact the whole room and bathroom looked like it had not been maintained in the last 25 years.The bed was most uncomfortable but the bedding was clean.There was tea and coffee but no cups or spoon!We decided to use the indoor fire escape stairs to get down to the dining room and were shocked to find them partially blocked with a table and other furniture part way down!!The pool area and bowling areas also need some TLC.Over all we were very disappointed that this once lovely hotel has been allowed to deteriorate to this extent.Its saving grace are the friendly staff and views.

Room Tip: Stay elsewhere
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  • Stayed December 2011, travelled with friends
    • Value
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Helpful?
2 Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall, UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2011

We stayed over for a work's Christmas party - never again!

Awful damp smell, which we narrowed down to a square yard of carpet in the corner (in-front of the drawers/tv) that was sopping wet.

Room was very small with an uncomfortable bed. Bathroom was clean(ish) but in a bit of a sorry state. Shower was rubbish. Everything was in need of a refurb. Doors were shabby and don't even use swipe cards. The door of the room next to us looked like it had been kicked in.

Staff were friendly, albeit all foreign. The Full English breakfast was probably the worst I'd ever had - no wonder the portions were so small !!

Room Tip: Go elsewhere...
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cornwall_UKAnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 December 2011

stayed here last weekend. Travelled straight after work and booked in. the weather was appalling and so we decided to try the restaurant. the menu was displayed at reception and looked good, but when we asked we were told that due to lack of numbers the restaurant was closed. why the menu was still showing is anybodies guess.

we ate at the bowling alley. the food there was okay and freshly cooked, but not what we wanted when we arrived.

the room was a twin. the beds were okay, nothing special. the room was cold, surprising as we had booked earlier in the week and so were expected. the decor could have done with updating, as could the bathroom.

on the second night the restaurant was open, but was hosting a party and although it wasn't exclusive, we were under dressed and so had to eat out.

whilst the staff were nice, and the breakfast was adaquate, i do not think that we will return. that is a shame as the location is good.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alistair522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel California

Property: Hotel California
Address: 32 Pentire Crescent, Newquay TR7 1PU, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#15 On the Beach Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel California 3*
Number of rooms: 50
Official Description (provided by the hotel):
Overlooking the Gannel Estuary and Crantock beach, Hotel California a 3* listed hotel is just a 5 minute walk from Newquay’s famous Fistral Beach & Vibrant town centre packed with some of England's best bars, restaurants & Nightclubs. There are 2 swimming pools, sauna, games room, Solarium, Hairdresser and free parking. The hotel also has a 4-lane bowling alley, squash court, table tennis and snooker and pool tables.Guests can relax with a drink and enjoy the sun terrace, or sit down for a candle lit dinner in our restaurant with views over rolling countryside, the Gannel estuary and Crantock beach.Away from the town centre, Hotel California’s peaceful rooms each feature a TV, complimentary tea & coffee facilities, Direct dial phone, Trouser press & Hair dryer. ... more   less 
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Also Known As:
California Hotel Newquay
Hotel California Newquay, Cornwall

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