Decided to leave a review to allow others to fully appreciate this hotel. The Hotel was easy to find and a very short distance from Fistral Beach. Parking was easy. The Hotel lobby was very inviting with a large fireplace and lounge area with loads of comfy chairs/sofas. The check in staff was very friendly and we were given room 305. The room had absolutely fantastic views out over the estuary, beautiful. As for the room it was very dated and tired looking. The windows need replacing, the bed did not have a headboard, the bathroom did not supply us with any kind of substantial hot water for showering.
On mentioning this to the lobby staff we were offered a replacement room, but we opted to stay put due to the beautiful view and accept the key to room 306 for showering!! The room however, was clean and fresh smelling.
The waiting staff, Eli, was a delight and made each and every meal time entertaining. He was always polite and attentive and a credit to the hotel.
The food was exceptional. Every meal served hot and very good portion sizes. On the Saturday evening unfortunately, due to a large coach party the kitchen did run out of options on the menu which was a shame. We were offered replacements though and apologies.
The prices at the bar were extremely expensive with an average drink price of £4.50. The lounge to sit and have a chat after dinner was comfortable with music in the background.
Downstairs in the hotel there is an inside and outside swimming pool, which we did not use. Also a bowling alley which we took a look at, but it was very busy with locals.
Overall I would recommend this hotel if you use a Groupon or other voucher, its locality is excellent for viewing Cornwall.
On checking out we mentioned the problem with the hot water to the owner, who seemed disinterested and actually wanted us to pay again, not realising that his staff told us that you must pay before checking in! At breakfast, the owner arrived in the dining room and shouted out "Why 2 members of staff to deal with 6 diners?" What a shame and a let down. As his staff all did their very best to make our stay an enjoyable one.
One more mention for the cleaning lady (more mature one) who is an absolute delight, again a real credit to the hotel.
If you are thinking about staying at this hotel, then you should ask for room 302 as it was a much larger and better decorated room than ours. If we are to return then I would prefer 302 to 305.
- Official Description (provided by the hotel):
- Overlooking the Gannel Estuary and Crantock beach, Hotel California a 3* listed hotel is just a 5 minute walk from Newquay’s famous Fistral Beach & Vibrant town centre packed with some of England's best bars, restaurants & Nightclubs. There are 2 swimming pools, sauna, games room, Solarium, Hairdresser and free parking. The hotel also has a 4-lane bowling alley, squash court, table tennis and snooker and pool tables.Guests can relax with a drink and enjoy the sun terrace, or sit down for a candle lit dinner in our restaurant with views over rolling countryside, the Gannel estuary and Crantock beach.Away from the town centre, Hotel California’s peaceful rooms each feature a TV, complimentary tea & coffee facilities, Direct dial phone, Trouser press & Hair dryer. ... more less
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- Also Known As:
- California Hotel Newquay
- Hotel California Newquay, Cornwall