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“A Quality Hotel but not quite the whole package...”

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Sands Resort Hotel & Spa
Ranked #3 of 38 Hotels in Newquay
Certificate of Excellence
Essex, England
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A Quality Hotel but not quite the whole package...”
4 of 5 bubbles Reviewed 31 July 2010

The exterior of the hotel looks a little run down, but the interior is modern, clean and roomy. We stayed in a sea view - wow what a view! The (comtemporary) rooms are great, we had two teenagers and it was still spacious. PS2/DVD great little extras! Food can be fussy/posh, it is good but we felt not enough choice was offered. The waiters however, cant do enough for you, they go out of their way to make you happy. The hotel provides a 'great wall' of local attractions/best beaches/restaurant recommendations. The hotel hires out wetsuits etc. They are associted with a local activity centre that is fabulous (kayaking a must). Their only downfall is evenings are geared towards the under 7's or over 50's. The staff ALWAYS have a smile, they are polite, helpful, we would say they make your stay a pleasure.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FanatasticFourFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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961 reviews from our community

Traveller rating
    701
    178
    57
    20
    5
See reviews for
684
82
17
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 29 July 2010

I could go on and on about this resort (and it is, rather than just a hotel), but I think pretty much everything has been covered ( even the crying when we had to leave!). I will say however, that the staff must be congratulated, they were excellent! Nothing was too much trouble, they were friendly, helpful, enthusiastic, the list goes on. After much reseach, we chose Sands over another highly rated rated nearby because of the friendly and helpful conversation my husband had when he rang to make some enquires. A rarity today so thank you everyone for helping us have such a lovely two week holiday! We loved it! Our toddler loved it! My In-Laws loved it! Next year I'm hoping my brother, sister and sister in law and their families will love it as much as we did.

Will we all get on ? Watch this space.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Surferchick44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnstaple, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2010

We have just got back from staying at the sands and we had the most fabulouse time. We booked on a whim and were not expecting to be blown away but we were. The rooms were excellent- the ideal set up for children. we made use of the baby listening service on both nights of our stay and stayed in the adult only section of the restaraunt over looking the sea. the food was good with plenty of choice and our 18 month old loved the high tea and having breakfast with us. The swimming pool and spa were both very good and the trip as a whole was laid back and relaxing. the staff were accomadating and helpful and the entire hotel was well designed and clean. The activities for children were excellent with nursery and children's clubs as well as bouncy castles a maze and very good play areas. what more can I say- we loved it and are going back in September.

  • Stayed July 2010, travelled with family
    • Value
    • Location
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Helpful?
1 Thank popsqueek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
1 review
5 of 5 bubbles Reviewed 27 July 2010

we have a new baby,2 and 3 year old. Eating and sleeping was easy. the listening service allowing us to sneak off for dinner was very diligently provided for. the service personnel, quick,responsive and very in tune with the challenges of this age range.Good amenities and what better way to end the day than watching the toddlers belt it across the mile long beach down the road.Brill.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pete187048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
4 of 5 bubbles Reviewed 27 July 2010

My wife and I stayed at the Sands Resort for four (4) nights on a half board basis. We met up with our Daughter, her husband and two children -- they were staying for eight (8) days. My wife and I had the benefit of a family room which was naturally very roomy with a king size bed and two singles, plus a cot. The staff at Sands were unbelievably friendly -- nothing was too much trouble, especially where our two grandchildren were concerned. Nicholas, our Polish waiter was exceptional, very kind, quietly spoken and a dream of a waiter.. The resort was clean, the facilities good and the food OK. By that I mean not exceptional but very acceptable. Drinks about the right price. Overall, we had a very nice time and I would be more than happy to recommend the resort. I would rate 9 out of 10. Mr J.S. Woods & Mrs L.D. Woods.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank woods_js
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
2 reviews
5 of 5 bubbles Reviewed 26 July 2010

The staff are conscientious, extremely courteous and professional! It was our 4th time and it's super to see ongoing improvements, the bedrooms having been upgraded since our last trip.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FergusonLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffordshire
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 July 2010

We have just spent one of the most relaxing, enjoyable holidays we have ever had The children loved all the activities provided in this really happy, homely environment. It was a joy to see them so happy every day.
The adults were equally well provided for and well looked after.
The food was delicious and always beautifully presented. The rooms very comfortable and spacious.

Stayed July 2010, travelled with family
Helpful?
Thank Christol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sands Resort Hotel & Spa

Property: Sands Resort Hotel & Spa
Address: Watergate Road, Newquay TR7 3LX, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Newquay
#3 On the Beach Hotel in Newquay
#4 Family Hotel in Newquay
#5 Business Hotel in Newquay
#12 Romantic Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sands Resort Hotel & Spa 3*
Number of rooms: 70
Official Description (provided by the hotel):
Sands Resort Hotel & Spa overlooks the Atlantic ocean to the west and countryside to the east. The hotel offers a range of free sports facilities and children's clubs as well as a beauty spa, two pools and a gym. Most suites have separate sleeping areas for children and are in a contemporary design. A free baby listening service is also available.In 2016 Sands Resort Hotel & Spa was voted to be amongst the Best 10 Family Hotels in the UK ranking 5th in the TripAdvisor Travellers' Choice Awards. ... more   less 
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Also Known As:
Sands Resort Hotel And Spa
Sands Hotel Newquay
Sands Hotel Porth
Sands Resort Hotel & Spa Newquay, Cornwall

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