Spent the Easter break with National Holidays staying at the Narrowcliff, price £159 per person, coach travel, three nights dinner, bed and breakfast with an included excursion to St. Ives. This isn't the first of these breaks but by far the worse. Talking to other guests we had a luxury room, although we didn't have any head boards the windows fitted and didn't blow the curtains about. . My mattress was more bare springs but after complaining nicely they put a topper on. Our ensuite was all in one room (some weren't) but we had trouble changing the water from shower to bath. My ex plumber hubby tried for ages to get the water out of the taps but nothing helped, I gave them a crack and the taps spouted lovely hot water.
The outstanding feature of the hotel was the COLD, someone complained and was told it was cold outside. The guests either spent the evening out or huddled in the lounge, the warmest room in the place. No entertainment the first evening, a DJ on Saturday evening and those who braved the cold of the ballroom said instead of dancing around their handbags they danced around a puddle in the middle of the floor. Sunday evening, still freezing with a singer who claimed to tell jokes and the puddle had been replaced by a bucket, again more huddled in the warmer lounge.
Apparently for those brave enough to go into the cold bar there was a happy hour from 5pm until 7pm, but according to the lady on reception the bar man didn't usually turn up until 6pm!
The food would have been good had it been hotter and that's not just me complaining. On the last evening I had the nicest, tender piece of steak I've ever tasted. Of the three waiters we had the worst, people on the next table sent their meals back one evening because they went cold waiting for the veg. A gentleman on our table never had the starter just had the bread roll and on one evening he got the smallest roll you've ever seen and asked if he could have another. They only had enough for each guest.
The last morning we were due to have left for 9am, the breakfast wasn't served until 8am, one of the drivers had asked if it could be served earlier and was told no, consequently the drivers didn't get breakfast because they were loading our cases, and some of us only just managed to eat ours because as usuall our waiter didn't know what he was doing.
The hotel was right on the sea front and just a short walk into Newquay which I'm sure would have been lovely had the weather been better. The wind was quite strong on the beach but we were well wrapped up and too be honest it wasn't much colder outside than it was in the hotel.
- Official Description (provided by the hotel):
- The Hotel is located opposite Tolcarne beach. The town centre and all amenities are a 5 minute walk away. Rooms with stunning sea views and very helpfull and friendly staff who will make your stay as comfortable and as enjoyable as possible. ... more less
- Also Known As:
- Narrowcliff Hotel Newquay, Cornwall