So obviously when you book at the Narrowcliff you know you're not going to get a five star experience. But we have been really impressed with our stay. Yes the decor is tired and it could do with a re vamp but at between £25-30 per person per night ( including breakfast ) what can you expect? You probably wouldn't expect great customer service, and we didn't, but we couldn't have been more wrong. Every member of staff who we dealt with was friendly, helpful and went above and beyond to help us out. From the man on reception when we arrived who made coffees and teas for us as my pregnant friend asked where we could get a drink, to the hard working and friendly breakfast team who overheard us talking about juice, rushed over and apologised when things weren't completely perfect. The staff are a credit to the hotel and maybe the people who are giving this place a really low rating need to take a reality check. Don't nitpick over trivialities when you're paying peanuts. This place is perfect for exploring Newquay if you're on a budget and the front facing rooms have incredible views.
- Official Description (provided by the hotel):
- The Hotel is located opposite Tolcarne beach. The town centre and all amenities are a 5 minute walk away. Rooms with stunning sea views and very helpfull and friendly staff who will make your stay as comfortable and as enjoyable as possible. ... more less
- Also Known As:
- Narrowcliff Hotel Newquay, Cornwall