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Reviewed 15 February 2017

Just returned from a 5 day break in Cornwall at the Barrowfield Hotel. The staff were very friendly throughout the hotel and it is a great base from which to visit so many lovely local areas. We chose the self drive option so drove to the places we wanted to visit but the hotel do offer very reasonably priced trips. The hotel itself is in drastic need of an update. Our room (308) had a broken window catch where the only way to keep it open was to use the block of wood they provided - this was dangerous as we were on the 3rd floor and someone could have been seriously hurt if it had fallen out! The radiator didn't work properly and was rusty. In the bathroom the grouting in the shower was black and old. They desperately need a window cleaner as all the windows in the hotel were really dirty. But..... on the plus side, the food was outstanding, perfectly cooked, hot and tasty with a good choice. The entertainment was very good, much better than many foreign hotels I've stayed in. The holiday was not expensive and as we used it as a base, I would be very happy to return to this hotel.

Date of stay: February 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Amie34
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daishs_Holidays, Guest Relations Manager at Barrowfield Hotel, responded to this reviewResponded 23 February 2017

Thank you for your feedback on your recent stay with us.

Having now checked with the hotel manager they are not aware of any of the issues you mention here, had you notified reception they could have looked at the window and radiator for you. The manager assures me that they certainly would not provide a block of wood to prop the window open. The windows do stay open using the catch on either side of the windows on the hinges, you need to press in to keep the window open as they are on a slight slant.

The maintenance team are going to take a look at the grouting in the bathroom and replace if necessary.

We have recently had all thermostats replaced so they should work as they would at home unless the lock shield has been turned off on the opposite side.

Some of the radiators do need painting but it is tricky to do while the hotel is full all the time as the smell of paint is too much.

I am glad to read that you enjoyed the other aspects of your holiday and we do hope to be able to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

Better then expected, the meals was very good, the hotel was about 10 minutes walk from the town center. The feature was the indoor swimming pool at the hotel. An excellent value for money hotel Marvellous..

Date of stay: February 2017
Trip type: Travelled with friends
Review collected in partnership with this hotel
2  Thank Trevor V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daishs_Holidays, Guest Relations Manager at Barrowfield Hotel, responded to this reviewResponded 16 February 2017

Thank you for your marvellous review of the Barrowfield Hotel. We are very pleased to read how much you enjoyed your stay with us and we look forward to welcoming you back again soon.

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Reviewed 15 February 2017

We have stayed at the Barrowfield many times, as usual,accommodation and food was excellent. It,s worth a visit, just to be served by James. Reception and bar staff,good and polite.Over all ,very good value .

Room tip: We had a lovely room, on the third floor.
Date of stay: February 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank Anita H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daishs_Holidays, Guest Relations Manager at Barrowfield Hotel, responded to this reviewResponded 16 February 2017

Thank you for your excellent review of the Barrowfield Hotel. We are very pleased to read how much you enjoyed your stay with us and we look forward to welcoming you back again soon.

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Reviewed 15 February 2017

Really enjoyed break at the Barrowfield, staff friendly , food excellent value for money, dining room cold so take warm clothes in the winter.
Can't wait for return visit
Very convenient for buses so visited a lot of interesting places

Room tip: Room was 120 above entertainment
Date of stay: February 2017
Trip type: Travelled with friends
Review collected in partnership with this hotel
1  Thank Freda700
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daishs_Holidays, Guest Relations Manager at Barrowfield Hotel, responded to this reviewResponded 16 February 2017

Thank you for your lovely review of the Barrowfield Hotel. We are very pleased to read how much you enjoyed your stay with us and we look forward to welcoming you back again soon.

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Reviewed 15 February 2017

4th visit to this hotel, nothing has changed . Food was OK entertainment the same needs new material for the comedians, sanitizers on the restaurant door were empty all week. All in all I enjoyed my stay it's a good base for touring Cornwall. Will come again the price I paid was really great value.
A note of caution if you buy something of the traders that come into the hotel (handbags Jewellery etc get a receipt , I got caught out when I bought a watch it broke when I got home 3 days later guarantee is void because I never had proof of purchase (Buyer Beware)

Room tip: Had room 312 looking a bit tired now. Just beware of the creaking floorboards
Date of stay: February 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Dave-Jen1996
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daishs_Holidays, Guest Relations Manager at Barrowfield Hotel, responded to this reviewResponded 16 February 2017

Thank you for your great review of the Barrowfield Hotel. We are very pleased to read how much you enjoyed your stay with us and we look forward to welcoming you back again soon.

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