Phoned them in advance to check that they had a reasonably fast and responsive internet connection, since I knew I would nee to do a video telecon with my office for an important meeting. They assured me that they had 'fast' broadband throughout the hotel.
Upon arrival, tried a www.speedtest.net and pingtest.net and the time to establish connection was just too slow - even email was a struggle. When I asked reception for assistance, the two ladies, although smiley, said they couldn't provide any further help after asking their manager. So I was left to drive to my bother-in-law's house in Plymouth - 1hr15mins each way, to use his domestic broadband connection!
This really is unacceptable for a modern hotel, especially one with a so-called 'Board Room' seemingly pitched for 'Business'. Just what type of business goes on in there is anyone's guess - perhaps if you still communicate via smoke signals, this is fine (although the hotel can be rather windy...). Or perhaps the Board Room is for storing surf boards?
Although nobody wants to have to 'do business' during a break, it is an unfortunate fact of modern life. It's funny how I can sit in a hotel in Mauritious and enjoy a super-fast broadband connection back to good old Biighty and yet the moment I try to restore my faith in the stay-at-home holiday experience, I'm let down by this oh-so-basic 21st century requirement.
Overall, a great family hotel, but they really need to deal the broadband issue - it's neither rocket science to install nor expensive these days.
- Official Description (provided by the hotel):
- Set on a spectacular surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday. It’s a place that’s about the balance in life – being active, getting among the elements, eating and drinking well, chilling out and getting cosy. Most of all, it’s about having a good time. ... more less
- Also Known As:
- The Hotel And Extreme Academy, Watergate Bay
- Hotel Watergate Bay
- Watergate Hotel Newquay
- Bay Hotel Watergate
- Watergate Bay Newquay
- Watergate Bay Hotel Newquay, Cornwall