We have just returned from a short break in Cornwall and stayed here for 3 nights with our 5 month old son. We were only meant to be staying for 2 nights but liked it so much that we asked to stay another night.
I cannot fault the service. We were warmly welcomed and even though we were early our room was ready for us. The reception staff were always very helpful and answered any query as quickly as possible. We stayed in one of the 'best sea view' rooms and it was great, spotlessly clean and lovely decor. The freestanding bath in the room that you could lie in and look over the bay was amazing. When we booked I had requested that we were allocated a room on the second floor (based on other reviews on here) and we were given a room on the second floor. We moved rooms for the third night but only to the one next door which was equally as nice. The housekeeping staff moved all of our luggage for us and couldn't have been more helpful. We ordered room service one night and the service was quick and friendly. It was also refreshing to find out that there wasn't an additional charge on top of the normal menu price for room service.
There are some negative comments on here regarding children at the hotel. The hotel is a family hotel and the staff were all great with our baby. There were some children there who were mainly pre-school age. They were all well behaved (for little children!) and I didn't notice any disinterested parents anywhere. We stayed midweek so I can't comment on school holidays or weekends.
The infinity pool is a lovely place to watch the sunset in the evening as is the outdoor hot tub. There are family swim times and adult only swim times too. We took our baby swimming a couple of times. On the second occasion we were made to feel slightly uncomfortable by a couple of the other adults using the pool even though it was still during the family swim session. That was a shame as we were quiet and made a big effort to keep out of their way so we didn't disturb them.
The food (quality and choice) and service at breakfast was great. It was in the Living Space too.
All in all we had a lovely break and highly recommend this hotel. We can't wait to return!
- Official Description (provided by the hotel):
- Set on a spectacular surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday. It’s a place that’s about the balance in life – being active, getting among the elements, eating and drinking well, chilling out and getting cosy. Most of all, it’s about having a good time. ... more less
- Also Known As:
- The Hotel And Extreme Academy, Watergate Bay
- Hotel Watergate Bay
- Watergate Hotel Newquay
- Bay Hotel Watergate
- Watergate Bay Newquay
- Watergate Bay Hotel Newquay, Cornwall