we were a family of 5 Travelling with our puppy. There are particular rooms where you can stay with a dog we had two interconnecting ocean view rooms. previously we have had a family room but with 2 teenagers the bunk beds were snug and the second bathroom in two separate rooms is really welcome. The rooms are fresh, modern and comfortable. We had one standard room and one better room. the better room was slightly bigger so 3 of us slept in here, there was also a separate shower and larger bath otherwise the facilities and toiletries were the same. The toiletries were from their spa and plentiful in large bottles, a reasonable hair dryer is also provided as well as DVD player, iPod dock, ironing board and tea, coffee, hot chocolates etc however there are no biscuits, no fridge or fresh milk. We really missed a fridge for keeping our water bottles in for night and some wine for pre dinner getting ready drinks. The family room did come with a fridge and mini kitchen and we missed this facility (or at least a fridge). it was cold during our stay but the heatin was efficient, I didn't see any air conditioning unit for summer. we stayed 3 nights and the first night I found the buzzing from an electrical box in the room really disturbing. however I didn't seem to hear this on the following nights.
we booked one night half board and this was our best evening for food, the choice, presentation and taste was excellent. We tried to book a further night but if you do not pre book half board it costs £28 pp. The restaurant is very relaxed, not dressy but has a nice ambiance in the evening. he restaurant is also used for breakfast, a little bit busy, buffet style simple breakfast food is served. It would have been nice to have a fully served option or a change of menu for time to time. on our third day we decided to go to 15 for breakfast. The cost of breakfast is reasonable, the views are beautiful and the open kitchen was interesting to watch, definitely recommended. The food we had in the lounge was variable. The menu does not change so options can be limited. the steak sandwich was really chewy so much so that we gave it to the dog. Other food was ordinary and a few dishes really nice like feta and squash salad. The beach hut was nice probably over priced but enjoyable. Overall I would have liked some more specials on the menus that were not fish and a bit more spice/ vegetarian options. We visited padstow 20 mins drive and visited rick steins chip shop which was nice for a short trip out otherwise we spent a lot of time at watergate bay itself.
Other facilities like the pool and changing areas were great, I had a facial which was excellent and sent me to sleep. The lounge areas were informal and comfortable. I had a couple of cocktails which were not great but the wines that we tried were all nice. you can spend time on the beach, in the hot tub etc. All the staff were friendly and helpful.
Kids clubs were a mixed bag as when we discovered them they were great but finding out about them was difficult. the games room next to the lounge which was normally quiet was not where kids activities took place these were in separate rooms behinds the stairs which we did not discover for two days. When we did find them and walked in during a cupcake decorating workshop it was excellent but I am still unclear what had to be pre booked and what activities were for particular ages. There were two clubs under 8s and over 8s the under 8s seemed busy but the over 8s was less transparent you had to book for the evening but could walk in during the day. The schedule said things like beach games AM but did not say what time etc. In the evenings there were films but the film was not advertised in advance etc so kids could choose whether to go. However although the organisation/ information was not good once we had signed my daughter in for the evening she loved it they played wii watched a movie and had hot chocolate with marshmallows, sweets and hot dogs. There was also a kids tea for £8.50 this was good for young ones and buffet style. one thing I found annoying was that the pool tables balls, table football and table tennis bats had to be collected from reception for a deposit. As I wasn't carrying cash this was an inconvenience and made spontaneous games difficult. I realise some things may go missing but in the grand scheme of things a bit more trust would make it feel more homely and encourage guests to use these facilities.
I would return to watergate bay and would next time find out much more about the kids club schedule and activities at the outset and book half board in advance. The area and the hotel are both beautiful.
- Official Description (provided by the hotel):
- Set on a spectacular surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday. It’s a place that’s about the balance in life – being active, getting among the elements, eating and drinking well, chilling out and getting cosy. Most of all, it’s about having a good time. ... more less
- Also Known As:
- The Hotel And Extreme Academy, Watergate Bay
- Hotel Watergate Bay
- Watergate Hotel Newquay
- Bay Hotel Watergate
- Watergate Bay Newquay
- Watergate Bay Hotel Newquay, Cornwall