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“Just about spot on”

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Watergate Bay Hotel
Ranked #2 of 38 Hotels in Newquay
Certificate of Excellence
London, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Just about spot on”
Reviewed 28 June 2014

Yes there are some elements that I would change if I could - the view over the car park and an adults only bar - but all in all this is a very good hotel. We had a front facing Best room and it was large and comfortable.
The Taste of The Bay idea is a great one - eat at each of their beach house, and main restaurant and Fifteen on separate nights - as choosing off same menu 3 nights running can be limiting sometimes.
Only slight letdown for me was the breakfast which was all self-service with no opportunities for the things I expect at this price level and in this location e.g. kippers!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inmyview2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (383)
Date | Rating
  • English first
  • German first
  • Any
English first
Northampton, United Kingdom
Level Contributor
127 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 27 June 2014

We booked the Taste of the Bay package including an upgrade to a sea view room and thought it was excellent value. The hotel has been designed to make the best of the views and we loved it all. The three meals were all excellent (we have reviewed them separately) - at Zacrys, Beach Hut & Fifteen. The pool & spa area is excellent. Every single member of staff was very friendly and seemed happy in their work. All in all highly recommended. We will definitely go back again - but maybe for longer

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 June 2014

Hotel was superb. Food good. Staff excellent, went that extra mile!!! but pity about the dogs keeping you awake at night and first thing in the morning with their barking and their scratching of the doors to get in off the patio.

Room Tip: If you havn't got a dog, check it is away from them.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gillian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 June 2014

We booked this trip last year when our friends told us they were getting married there. Having never stayed in Cornwall we were both very excited. Did some research into the best room for us and decided on a top floor ocean room. Parking is not easy. There are several places to park but it was very busy and difficult to find a spot which is not in the public car park (free to guests). The receptionist was great and took some of our bags up to the room whilst my husband searched for a parking space.

We were very pleased with our room and the wonderful view. It was very hot whilst we were there and although the room became hot at times we slept well with the window open for air and to listen to the sea.

There are lovely coastal walks from the hotel, towards Mawgan Porth or Newquay.

We ate in the Living Room on the first night, which was OK. We had lunch at the Beach Hut on the second day which was OK, nothing special. We did not get to eat in Zacry's. Breakfast is very good, with plenty of choice.

The wedding was a 4 o'clock. The private room is lovely with large doors opening onto a balcony with a view of the sea. After the ceremony we had drinks in the Living Room and photographs on the beach which was fun. More drinks then a meal in the private room. It was a very happy occasion.

There were many small children and dogs whilst we were there, but this did not detract from our enjoyment of we the whole experience.

There are only a few sunbeds but towels from the Swim Club can be taken on the beach. The indoor pool is good and there is a wonderful, peaceful lounge next door to it.

We thought the staff were excellent and very helpful, friendly and chatty.

We would definitely go back there.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine0652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 June 2014 via mobile

My partner and I recently stayed at watergate bay for one night. It was out first visit and we booked the most expensive room, one of two suite's, entirely based on the pictures and spiel on the web site.

Our stay coincided with a mini festival on the beach below the hotel, so we expected extra noise and a greater weight of people around, this was not a problem, the music finished ahead of the announced time and was in fact quite interesting to watch.

Staff were efficient and precise during checkin, although it felt a little rushed and was conducted over a computer screen due to a queue at reception.

We were directed to our room which we found with ease, it wasn't until unpacking and settling in did I open the double French windows. Instead of the unspoilt view of the beach surf and bay, we were hit with a massive flat roof and the smell of greasy chip fat via the extraction fan. After considering our options and the fact that the hotel was fully booked we accepted the room, although all the atmosphere and feel good feeling had gone. I really did not want a argument in a busy reception where the staff would be unable to move us in any case.

The room itself was clean but had general wear and tear, the bathroom was fantastic and well appointed. We found one or two things a bit strange, the bedside tables were tiny to the point of being useless and the main room light was a large shade with a printed picture of a nice light fitting, for the cost we paid for the room it might be nice to actually have a nice light fitting.

Whilst these issues may seem a little fussy the reason is simply due to the fact that we paid £325.00 for one night in this room, we absolutely expected a lot more.

I believe there may be a trade description issue with the room as the web site photo has clearly been photoshopped, (I did take the same photo from the room for comparison), also whilst the term suite is commonly abused, I believe a square room with a bathroom in one corner, L shaped, is not a suite.

My partner did contact the hotel to raise these issues via a customer feed back form, there reply was simply that our issues had been noted, my partner replied once again, no reply was received.

We sincerely wanted to enjoy our night away in what looked like a fantastic hotel, instead several weeks later I feel robbed and disappointed.

Stayed June 2014, travelled as a couple
Helpful?
9 Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 June 2014

We just had a wonderful long weekend and it was pretty much faultless. The room was great, we had a sea view which was stunning, a large king size bed and a lovely bathroom with a great shower. The staff were brilliant and so friendly and helpful. The food was fantastic, the breakfasts were incredible with the choice and standard of food and the suppers were great. The location can't really be beaten and it is amazing to be able to wander on to the beach whenever you feel like it. Overall we would thoroughly recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 June 2014

This is the second time we have stayed at Watergate Bay Hotel, both times taking advantage of their "Taste of the Bay" offer which includes Breakfast & dinners at Jaimie's 15, The Beach Hut & Zacry's.

The hotel was much better this time with staff very attentive and delivering high levels of service whether front desk, bar, coffee bar or cleaning staff.

Breakfasts are outstanding and the quality of food always very good.

Jamie's 15 was disappointing and the food very ordinary compared to previous visit, unfortunately so was The Beach Hut - not awful but should not be part of the "Taste of the Bay" experience poor menu choice/variety - the service was good though in the end. Zacry's food was unexciting but very well served and presented.

Room Tip: try and get one with AC and not overlooking the carpark
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Watergate Bay Hotel

Property: Watergate Bay Hotel
Address: On the Beach | Watergate Bay, Newquay TR8 4AA, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Newquay
#2 Spa Hotel in Newquay
#3 Romantic Hotel in Newquay
#4 Business Hotel in Newquay
#5 Family Hotel in Newquay
Price Range (Based on Average Rates): ££
Number of rooms: 69
Official Description (provided by the hotel):
Set on a spectacular surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday. It’s a place that’s about the balance in life – being active, getting among the elements, eating and drinking well, chilling out and getting cosy. Most of all, it’s about having a good time. ... more   less 
Also Known As:
The Hotel And Extreme Academy, Watergate Bay
Hotel Watergate Bay
Watergate Hotel Newquay
Bay Hotel Watergate
Watergate Bay Newquay
Watergate Bay Hotel Newquay, Cornwall

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