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“Fantastic hotel, food, service, but....”

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Watergate Bay Hotel
Ranked #2 of 37 Hotels in Newquay
Certificate of Excellence
Reviewed 30 July 2014

Really can't fault anything about the service, the food, or the facilities. But we paid a fair amount for our room... The weather was boiling and we were very disappointed and surprised to find no Air Con! In a large hotel like this I really would expect it, or at least a fan in the room (or the offer of one when we mentioned how hot it was!). The other concern was the parking... We arrived about 1.30pm on a very hot day when the beach was packed... This limited the parking significantly, we had real difficulty, but the reception staff helped immensely and actually moved a delivery truck for us! Apart from these two points the hotel was perfect! The location is stunning, beautiful views. We had lunch on the terrace, which was great. Breakfast was the best we had on our holiday... All I can say is waffle maker!!! Can't wait to return... Although just not when it's so hot!

Stayed: July 2014, travelled as a couple
Thank Rebecca Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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700 - 706 of 1,446 reviews

Reviewed 25 July 2014 via mobile

The view is to die for the food is lovely the staff could be more attentive however didn't spoil our evening due to the perfect setting and fab food a bit more pricey but we'll worth it go forth and try

  • Stayed: July 2014
    • Location
    • Cleanliness
2  Thank hotelcandanrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

We came for lunch on a sunny saturday recently when visiting the area. I previously had a less than good experience at the hotel as a guest, which was reflected in an earlier review. In the interests of fairness, I wanted to write a new review based on our latest, and much better experience. We came by for lunch at the living space, and sat out on the terrace. The restaurant was packed, but the food and service were absolutely excellent, with none of the chaos we previously experienced. Particular kudos to our waitress who went to great lengths to find out which cheeses on the menu were pasteurised and therefore suitable for the pregnant member of our party.
Credit where its due - well done guys - you have obviously taken on board previous feedback and turned it around. We look forward to a return visit soon!

  • Stayed: July 2014, travelled with family
    • Service
1  Thank surfing_girl2202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

This hotel is in a gorgeous setting and is so very family friendly, excellent facilities and lots to do in the area. We had a lovely 2 night break and would highly recommend it for a relaxing family break.

Room Tip: The rooms are great for families as the kids get their own room within the room! Perfect!
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  • Stayed: April 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank BristolMelly73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

A place for kids and big kids. The staff can't do enough to help and the food in the restaurants are amazing. (The food and service in the 'open space' could do with a little prep up. Rooms are lovely and infinity pool stunning.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

We were booked in for dinner at Zacharys last night but wanted to change our time to later ,so went into reception to ask if it was possible. A lovely girl called Katie was very helpful and sorted it straight away.
We had a relaxing drink in the bar before dinner then ate a fabulous meal in the restaurant..again,very helpful friendly staff.
As we were leaving,my partner realised he'd lost a couple of cards out of his wallet. We asked Katie again at reception if they'd been handed in. She asked in the bar,but unfortunately,no one had seen them. We left our details and were delighted when Katie rang this afternoon to say they had been found!!
I would highly recommend this hotel for the staff,food and decor...It's just perfect x

Stayed: July 2014, travelled as a couple
Thank sheena s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

We were at the watergate in June for my sons wedding.It was the most amazing day in every way.From arriving on the Friday to leaving on the Sunday nothing was to much trouble for the staff.The wedding went without a hitch and of course the weather was fantastic.Thanks to everybody at the hotel fot everything and hope to see you again.

Stayed: June 2014, travelled with family
3  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Watergate Bay Hotel

Address: | On the Beach, Watergate Bay, Newquay TR8 4AA, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Newquay
#1 Spa Hotel in Newquay
#3 Romantic Hotel in Newquay
#4 Business Hotel in Newquay
#5 Family Hotel in Newquay
Price Range: £95 - £246 (Based on Average Rates for a Standard Room)
Number of rooms: 71
Official Description (provided by the hotel):
Set on a spectacular surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday. It’s a place that’s about the balance in life – being active, getting among the elements, eating and drinking well, chilling out and getting cosy. Most of all, it’s about having a good time. ... more   less 
Also Known As:
The Hotel And Extreme Academy, Watergate Bay
Hotel Watergate Bay
Watergate Hotel Newquay
Bay Hotel Watergate
Watergate Bay Newquay
Watergate Bay Hotel Newquay, Cornwall

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