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“Great view, terribly noisy”
Review of Glendorgal Hotel

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Glendorgal Hotel
Ranked #88 of 105 Newquay B&B and Inns
Dorchester, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great view, terribly noisy”
Reviewed 20 March 2011

Glendorgal is in a super location on the edge of Newquay with an impressive outlook across Porth Island and the sea. The hotel has reasonable facilities and our accommodation was clean, if cramped. We had a room overlooking the sea, with a tiny balcony and an expanse of flat roof in front : not so bad except for being where a large population of seagulls hang out, but hey, its the seaside.

Our room was furnished in fairly neutral (if rather cheap) modern style, it's on a par with Travelodge, but not up to the standard of, say, City Inn - although much less space than either.

The major problem with our experience of the hotel was noise. The kitchens have an air extractor that sounded like a turboprop aircraft was taxiing on the roof. The fan goes off at about 10pm when the kitchen shuts down (hurrah) but started again at 7.10am - on Sunday - (aaaarghh). I cannot begin to describe how intrusive or annoying the noise is. The rooms overlooking the water seem worst affected and ironically they are the most expensive. The sound insulation between rooms isn't up to much either, we could hear our neighbours' conversations as if they were sitting in our room.

We paid £100 for a night's stay, which is a significant discount off of the room rate. Even so i would not rate the value as half that. The hotel would be ok for anyone who is either deaf and used to the sort of personal space you might find in a submarine, or who cant find anywhere else to stay and can get a room here for less than £50.

  • Stayed March 2011, travelled as a couple
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Helpful?
3 Thank Surveyor64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
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English first
Chester
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 March 2011

Stayed in one of the self catering houses. The one good point is the size, very spacious with three rooms and a large open plan living area. The location is fine as well as the indoor pool but thats were the positive stops. Regreatably we decided to try somewhere differant as we normally stay at the Headland Hotel Cottages which are far superior in terms of buils quality,clenliness and service. Sorry Glendorgall but you need to try alot harder to compete ,as you chage a similar price when you add on the hidden utility charge. Clenliness and maintanace is poor and the overall service from the hatch they call reception is a real let down. Naerly forgot to mention the accomodation is very noisy.

  • Stayed February 2011, travelled with family
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Helpful?
4 Thank gm_cpchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Newquay hotels

Truro
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2011

Where do I start!!! I booked a stay at Glendorgal Hotel after a winning bid through Bid4it.
I paid over £117.00 for a one night stay, dinner and breakfast for two.
The night was booked for my birthday and also to celebrate Valentines Day and my husbands upcoming birthday on the 15th February.
On arrival we were directed to our room, pleasant, but with a view of a flat roof.
We decided to use the leisure facilities, but we left feeling very disappointed, the hot tub was not working, the sauna wasn't hot enough and the pool smelt musty and as my husband described "like cheesy feet", hence we didn't stay there long.
The hotel room was clean, comfortable with a lovely hot shower with complimentry shampoo and shower gel. Room was uncomfortably hot though.
Our dinner was booked for 8pm, we ordered from the menu and then the electric went, complete darkness. We did manage to eat our starters by candle light as they had just been prepared before the electric went.
Our main meal could not be cooked, we asked the waiter what we should do and he suggested we ordered a takeaway! We could not drive to another restaurant as we had both had a drink, we decided to go back to our dark room, hungry, no TV, no refreshments, no WiFi, (which had been pre-paid for).
Our stay was a complete disaster, I did manage to have a breakfast, which was very overpriced at £12.00.
Overall I was extremely disappointed with my stay, a verbal apology was given by the hotel receptionist, and I claimed a refund from Bid4it, an email was sent to Glendorgal Hotel highlighting all the problems we incurred, yet still awaiting a reply a week later.
P.S The remote for the television only worked when it was placed right up to it.

  • Stayed February 2011, travelled as a couple
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Helpful?
3 Thank MaidinCornwall555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 February 2011

stayed at the glendorgal for 2 nights.This was our third visit to this hotel.We paid £49 per night for a double room.We booked through booking.com.Breakfast was not included on this occasion but had been in the past.We were offered breakfast at £12 each but know newquay well so chose to eat at the Donna's cafe at the train station where you get a far better breakfast for£2.50!!! We didn't use the bar this time either as we know this too is expensive.We walked down to the mermaid in porth and on the sunday into newquay.We did use the gym and pool though.I found these to be fine though my partner though the pool fealt a little dirty.Our room was fine though.we were in room 21,nice big room with armchair and leather sofa.tv was useless though,remote did not work and the channels kept freezing on the digibox....the ones you could find anyway.The room was really warm and put the fan on most of the night.All in all though we enjoyed our stay and would return on another late deal.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank davesuperleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2011

My husband and I stayed at this hotel for two nghts during the Christmas season. Staff were friendly, room was surprisingly spacious and clean, TV didn't work and the walls were very thin - we could even hear someone snoring from the room next door which impacted on our sleep. We paid 50 pounds per night and didn't feel it was value for money.

  • Stayed December 2010, travelled as a couple
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Helpful?
1 Thank A_Laos_Kiwi_Abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 28 December 2010

What an OVERPRICED 3 star hotel.

£145 for a double room in a very basic hotel. this is well overpriced.
On reception we waited 20 mins for someone to come to us.
There is no lift making it impossible for anyone with a disability to climb several flights of stairs.
Bar Drinks and food VERY EXPENSIVE
We booked a seaview the most expensive room.
The room was cold, dirty stained carpets and walls. and noisey from outside fans on the roof outside. Very basic furniture wobbley tables and chairs. The balcony overlooking the sea was the size of a postage stamp.
Very small TV made it impossible to read anything of the screen without sitting on the edge of the bed.
The Cars park at the top of a hill quite away from the hotel then a big climb down some dangerous stairs.

The Breakfast was good but beware of white mouldy bread when toasting.

Ive travelled the world and been to over 40 countries so im no hotel novice I just like value for money. And I wont be reccomending the Glendorgal Hotel to anyone

  • Stayed December 2010, travelled as a couple
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Helpful?
3 Thank barryswash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2010

We have stayed in the 3 bedroom self catering houses several times in the last two years and have never been disappointed. The houses are spacious, very clean and have all mod cons. Most recently we stayed in November as we had booked the hotel facilities to celebrate my parents 50th wedding anniversary with a surprise party. The staff, especially Brock, Steph, Penny and Jo made the event really special and I cannot thank them enough for their support. Would highly recommend whether you are a family with teenagers as we are, an young couple or a young couple with a young family or more mature in years.

  • Stayed November 2010, travelled with family
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Helpful?
Thank tommyrabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glendorgal Hotel

Property: Glendorgal Hotel
Address: Lusty Glaze Road, Newquay TR7 3AD, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #88 of 105 B&Bs / Inns in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Glendorgal Hotel 3*
Number of rooms: 26
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Also Known As:
Glendorgal Hotel Newquay, Cornwall

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