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“Fabulous location hotel needs some tlc” 3 of 5 bubbles
Review of Glendorgal Hotel

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Glendorgal Hotel
Ranked #90 of 112 Newquay B&B and Inns
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fabulous location hotel needs some tlc”
3 of 5 bubbles Reviewed 22 September 2013 via mobile

Really enjoyed our stay location and views are amazing. More staff are needed only one girl running bar and restaurant she was run off her feet and some customers wernt happy having to wait for drinks food etc. it was not fair on her as she was so helpful pity! Did need maintenance ie decorating and carpets replaced. Food was ok and would stay here again. Don't pay full price it's not worth it.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jeanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Mcr
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 September 2013

We were married at the Glendorgal on 29th August 2013. The whole day was just perfect. The hotel is in an amazing location and the staff, in particular Amanda & Jo, could not have been better. From start to finish they and their team were professional, friendly and helpful and everything ran smoothly. The food was absolutely delicious and the service throughout was faultless. I really can't fault anything. It was a fantastic day and we 100% made the right decision when we chose the Glendorgal to be married at. I would not hesitate to recommend it to anybody. It's intimate, individual and in an ideal location and Amanda & Jo know exactly what they are doing. Thank you to everybody who was involved, Jo & Neil Green xx

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank misskeeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
1 review
1 of 5 bubbles Reviewed 11 September 2013

Stayed here recently, having been blown away by the place on my last stay some 6-7 years ago. Unfortunately, this time round the food was poor - tasteless evening meal, the decor is old and tired with stained carpets, dirty marks on the wall throughout and just in need of a refurb from top to bottom
the location is truly stunning - don't expect to get served very quickly in the bar as the owner insists on sitting on his backside drinking with his cronies, whilst the 1 waiter/waitress runs around like a poor lunatic . Pretty poor form and does show why the place is experiencing similar reviews if the owner chooses to run the place in this way - A great shame!

  • Stayed September 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank skpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 10 September 2013

This could be a great hotel!
But its current state really lets it down. From a distance all looks ok. However look closer and the hotel is tired. It so needs a deep clean and not just in the bedrooms...
Very over priced £109.00 for a family room.
Breakfast was ok, nothing special.
Amazing views

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank thetaylorfailiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west yorkshire
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 September 2013

The Glendorgal Hotel is one of those hotels that in the right hands could easily be one of the landmark hotels of Newquay. The location is excellent, in fact excellent doesn't describe it, its magnificent, the hotel facilities are very good and the staff are, in a word, awesome, nothing is a problem and they will look after your every need, giving you excellent advice on days out, amending items on the menu to suit your needs and ensuring that you feel totally relaxed and at ease at all times, which is what a hotel is all about.

The food in the restaurant is amazing, although there could be more to offer for breakfast, but dinner you are tempted with daily specials and there is always fresh fish on offer and an emphasis on local produce. The fitness facilities are very good with a gym, a lovely swimming pool and a sauna.

The problem is I do not believe it is in the right hands, the hotel is in need of several licks of paint, the carpets are stained, the curtains are torn, the lights are out, the ceilings are marked, the car park is in pieces, no attention to the little details, and unfortunately you cant help but notice these things and it really is a shame, its like the owners/managers have fallen out of love with it. Would I recommend staying here, yes without a doubt, but it depends on how much you have been quoted and what your expectations are, there are going to be a lot of mixed reviews of this hotel, what it needs is someone to come along and take the proverbial bull by the horns and spend the money that is needed to put it right, once done this hotel really could stand head and shoulders above the likes of the headland and the Atlantic, its got the right location, the right staff, and the wonderful food and facilities to boot.

Thank you for making our stay special, we really enjoyed ourselves

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robi983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 4 September 2013

The views are amazing however this does not make up for the high prices charged. I stayed here when it was first refurbished several years ago and it has really gone down hill. Dirty carpets, bedroom doors that won't open, chipped paint etc etc. It feels like the owners have fallen out of love or have simply got bored with the place. Out of season I wouldn't look to pay more than £50 a night room only. I won't be back!

  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank CherylBl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 22 August 2013

Room 2 had a stunning outlook, until one looked a little closer at the room itself; light bulbs out, scuff marks on the walls, occasional table with a big chip out the Formica top,stains on the carpet, and a bathroom basin that held all of 1 cup of water!!! Staff are brilliant, a pity the owners don't support them by ensuring everything I'd spot on.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mikel0ker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glendorgal Hotel

Property: Glendorgal Hotel
Address: Lusty Glaze Road, Newquay TR7 3AD, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #90 of 112 B&Bs / Inns in Newquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Glendorgal Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Glendorgal Hotel Newquay, Cornwall

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