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“Pleasant day out”
Review of Newquay Zoo

Newquay Zoo
Ranked #8 of 60 things to do in Newquay
Certificate of Excellence
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Attraction details
Owner description: Set in lush sub-tropical gardens, Newquay Zoo is home to more than 1,000 of the world's rare and exciting creatures. Just a short walk from Newquay's town centre and world famous surfing beaches, the Zoo is both one of Cornwall's most exciting visitor attractions and a leading conservation charity. It's the only place in Cornwall where you can see lions devour their lunch before taking a leisurely stroll through a tropical rainforest, surrounded by free flying birds. Keeper talks and animal feeds take place throughout the day but if you fancy an even closer animal encounter we offer visitors the chance to meet and feed our cheeky lemurs, friendly penguins and impossibly cute meerkats! See wildebeest, waterbuck, nyala antelope and zebra roaming in our African Savannah and enjoy some familiar faces in The Village Farm - one of our most popular exhibits which includes many children's favourites such as pot-bellied pigs, African pygmy goats, turkeys and striped squirrels. And if all that isn't enough to keep the kids amused, we also have activity trails, face painting, a children's play area, dragon maze...and much more. Besides enjoying a great family day out, when you visit Newquay Zoo you'll also be supporting our vital education, research and conservation work, all designed to protect endangered animals from extinction. We're playing a key role in the international effort to save animals through conservation breeding.
Greater Manchester
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Pleasant day out”
Reviewed 23 August 2014

Not sure how to rate this zoo because I really enjoyed my time there but as someone has already commented, it is what it is. It cost £38.50 for a family ticket and another £9.05 for an extra child. it mainly houses small and medium sized animals. Don't expect elephants and giraffes although they did have a lion. There is a small play area for young children and a short walk with wooden climbing frames, I think this was the Tarzan trail. We didn't buy a guide as this was an extra £2 and we didn't think we needed it. We bought food, it was the usual chips and hot dog, not overly impressed but didn't cost the earth. You can take your own food and there are quite a few tables. My husband and son enjoyed taking photographs of the animals, my youngest enjoyed the play area and middle child aged 12yrs seemed happy to look at the cute animals. So all in all I don't think any of us went WOW but I'm glad we went. There is one thing I didn't like and that was shop. My youngest was desperate to get a cuddly animal but they were so expensive. After a lot of persuasion she settled on a very small white tiger which wasn't even in the zoo. We spent a couple of hours in pleasant surroundings in a small pleasant zoo, what more can I say/

Visited August 2014
Helpful?
1 Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayZoo, Marketing Manager at Newquay Zoo, responded to this review, 9 September 2014
Thanks very much for your comments. We always appreciate feedback from our visitors.

We're so glad you enjoyed your time here at Newquay Zoo. On the issue of price, we feel our prices compare favourably with other attractions in Cornwall. As we're a conservation charity, the money you spent here - including the entrance fee and the money you spent on food and buying a cuddly toy in our gift shop - will help fund our work to protect some of the world's most endangered species. So we'd like to say a big thank you for supporting us.

It sounds as if you bought a meal from our snack bar. Our popular Café Lemur, by the main lake, offers a much wider range of home-made hot meals, cakes, children's lunch boxes and treats. Over 70% of the produce used to create our meals comes directly from Cornish suppliers, ensuring quality and freshness.

Thanks again for your visit and your support.

The Newquay Zoo team.
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English first
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Family day out.”
Reviewed 22 August 2014 via mobile

Lovely little zoo with great play area for the children, plus free as we were members if Colchester Zoo which made the day great as free too.

Helpful?
1 Thank Liane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayZoo, Marketing Manager at Newquay Zoo, responded to this review, 9 September 2014
Thanks for your comments. We're delighted you enjoyed your time here at Newquay Zoo.

Besides offering a great day out for all the family, we're also playing a key role in the international effort to save threatened species from extinction. So thank you for your support. Any money you spent here during your visit will help us to continue our vital education, research and conservation work.

We hope you'll visit us again.

The Newquay Zoo team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
143 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 117 helpful votes
“More of a nature park then a Zoo”
Reviewed 22 August 2014

I have mixed feelings on Newquay Zoo. I was unimpressed to have booked online and printed my own tickets to turn up and have to queue with everyone else who was paying on the day. A family ticket is around £50. You can return to the Zoo within a week for free but for some odd reason this cant be processed when you queue to enter first time round, you have to queue again but this must be before half past 3. It has parking nearby but controlled by Cornwall Council and costs £5.80 (although nearby side streets are free). Once inside though it was pretty well organised, well landscaped, regular toilet facilities and mix of picnic areas and good priced average quality food outlets. I set the bar with zoo's with Chester Zoo and Newquay dosen't measure up. There is a lack of Zoo animals (although it does have pictures of Elephants and Giraffes). There are lions but they seem to pad the few exciting animals out with lots of birds and seagulls hence the title of my review"more of a nature park then a zoo". I couldn't help but feel the animals looked quite sad. That said it past a few hours and the kids enjoyed themselves so probably worth a visit if your in Newquay.

Visited August 2014
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayZoo, Marketing Manager at Newquay Zoo, responded to this review, 9 September 2014
Thanks very much for your feedback which is much appreciated.

We're so glad the children enjoyed themselves but we're sorry you had to queue a second time in order to receive your 7 day free pass. This does occasionally happen when we're exceptionally busy as we were in August (when our visitor numbers were up by 10% on last year). For most of the year, visitors receive their 7 day pass when they buy their ticket.

As you'll have noticed, we have limited space at our front entrance/ticket office area. So on those few occasions when queues build up, we make it our top priority to get visitors into the Zoo as quickly as possible and ask them to return for their free passes later in the day when it's quieter.

We do apologise for the inconvenience. We're currently in the process of developing plans for a completely new frontage for the Zoo which will give us a lot more space to process pre-paid web bought tickets much faster and to resolve the problem of queuing a second time for free passes in particularly busy periods.

We're so glad you appreciated our beautiful sub-tropical gardens, food outlets and picnic areas. We can't claim to be as big as Chester Zoo but our 13-acre site is home to more than 1,000 rare and exciting animals, many of which are critically endangered - these include Red Pandas, Owston's Civets and Black Wildebeest (now extinct in the wild outside protected game reserves).

Please rest assured that all our animals are well cared for by a team of highly dedicated, experienced and knowledgeable keepers. The welfare of our animals is of the utmost importance to all of us working here at the Zoo.

Thank you for your support. All the money you spent here, including the entrance fee, will help fund our crucial conservation work to protect threatened species from extinction.

The Newquay Zoo team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cowes, United Kingdom
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“It is what it is.....”
Reviewed 22 August 2014 via mobile

I suppose we've been spoilt in recent years with visits to a number of beautiful and large Zoos in France, so I didn't hold out much hope for this one. It is, let's face it a small Zoo with unspectacular animals. The best being the Meercat enclosure which let's you get up close to the little things. The grounds are kept tidy and the cafe/picnic areas offered good food (by the way, use the Cafe by the Main Entrance as the other gets really busy).

If you have young ones then it's a good place to spend a few hours, but don't get too excited.

Visited August 2014
Helpful?
Thank Vectis_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayZoo, Marketing Manager at Newquay Zoo, responded to this review, 9 September 2014
Thanks for your comments. We always appreciate receiving feedback from our visitors.

We're so glad you appreciated our beautiful sub-tropical gardens, picnic areas and the good food served in our Café Lemur. Getting up close to the meerkats, penguins and other animals is what many visitors enjoy most about their visit to Newquay Zoo.

Although we're a relatively small zoo, our 13-acre site is home to more than 1,000 rare and exciting animals including many which are critically endangered - including the beautiful Red Pandas, Owston’s Civets and Black Wildebeest (which no longer exist in the wild outside protected game reserves).

We offer visitors a wide range of activities to keep them entertained throughout the day. These include keeper talks, close encounters with animals, face painting, animal feeding, a Tarzan trail, a Dragon Maze...and much more. Many of our visitors make use of our 7 day free pass as they tell us they weren't able to fit everything into their first visit.

Thank you so much for your support which helps us to continue our vital conservation work to protect some of the world's most endangered species.

The Newquay Zoo team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
53 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
“Nice little zoo”
Reviewed 21 August 2014

Quite a small zoo but really well maintained. The ticket we brought allowed us 7day access so we managed to go twice. A good range of animals and easy access for push and wheel chairs. The kids fed the penguins some fish and enjoyed the garden maze. I thought this zoo was really nice and a great place to visit.

Visited August 2014
Helpful?
2 Thank Sparrowlegs17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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