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“Poor customer service, no parking, bunkbeds” 1 of 5 bubbles
Review of Blue Reef Lodge

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Blue Reef Lodge
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Poor customer service, no parking, bunkbeds”
1 of 5 bubbles Reviewed 9 June 2012 via mobile

The website suggested we were able to book a pleasant ensuite double room for regular middle aged couples. No you cannot, the room we were offered looked like a youth hostel. There was no parking near by at all, the staff spent most the time on the phone ignoring us. They did not seem to know anything about the hotel, the bar was closed. Awful, the room was sweltering, right on a main busy street. Unless you are literally looking for a drunken group booking, and not looking for a pleasant romantic night away, then fine but trust me if you want a stress free pleasant peaceful, stay in Cornwall then stay somewhere else, we lost the cost of the rooms, even though at first we were told 24 hours notice which we offered there and then for the second night. But gladly gave it up to stay somewhere else.

  • Stayed June 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Commodus67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 reviews from our community

Traveller rating
    71
    59
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
England
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 May 2012 via mobile

Stayed here for my hen weekend in one of the rooms that slept 8. Staff were very friendly and helpful when we were booking and when we arrived. We each had to pay £30 deposit which we got back on checking out. Rooms were basic (bunk beds) but comfy and clean. For £20 a night it was perfect! Only problem was that between 6 girls there were only 2 plugs so it was a bit of a pain to charge phones and straighten hair etc but we managed. Location is brilliant... Right in the town centre. Had a cheap and lovely breakfast in the cafe downstairs. Overall, if i was coming to newquay with a group i would definately stay here again.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TwinkleT0es9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol,
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 11 January 2012

Me and my friends (A group of 4 girls ranging from 18-25) stayed here for New Year. The lodge is perfectly situated and is only a short 'stumble' away from the bars and clubs of Newquay which was perfect for what we wanted it for.

We arrived at 13:00, however we didn't realise check in wasn't until 17:00 but we were let in by 16:00. The staff were extremely friendly and helpful. After a bit of lunch we went back to the lodge and waited in the bar until our room was ready. After signing a lengthy agreement including no alcohol in room or fast food, and giving a £30.00 deposit per person we were let into the room.

The room itself was quite small, two bunk beds and a corner shower room.... however what did we expect for the cheap price we were playing. It did however come equipped with a CD player and widescreen TV which was great for chilling on new years eve morning :)! The only downside was the lack of plug sockets, four girls and 2 sockets= a lot of arguing over hair dryers/ straighteners! But this wasn't a huge problem. Bed's itself weren't too comfortable but it's somewhere to sleep! Only problem we had was that the shower leaked but we put the floor mat down to stop that.

We paid £60 p.p. for 2 nights so quiet cheap. the actual lodge is quite cool, mini TVs and music playing in the corridors and is lit up neon blue outside which makes it look quite impressive.

Just a warning parking is not provided and you park on the main street, as we found can be quite difficult. This isn't too much of an issue but you should be warned if you have a lot of luggage!

I would definitely stay here again, and would like to come back in the Summer to take advantage of the surf lesson offers.

All around good trip :)

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DianaBristol_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 11 January 2012

My son, brother in law and I fancied a bit of late season lads weekend away combined with some surfing. We booked a room here mainly because of the package offered £49 for two nights including two surf lessons and all the kit. For the cost we weren't expecting luxury so are expectations were low. What we got was a fairly good sized room with an ensuite and tv the rooms were clean as were the beds and the ensuite was immaculate. Being close to the nightlife and beaches it proved to be an excellent choice for somewhere to crash after a days surfing and a night at the clubs. The night we were due to arrive was the night of the terrible crash on the motorway and although we were due to arrive at about 9am Friday evening we didn't get there until 6.30 Saturday morning! The staff stayed late for us as we didn't know when we get there and kept in constant contact they even got out of bed to come and let us in when we finally arrived and were cheery and very helpful. Highly recommend the place for some where clean and warm to crash out.

Room Tip: Higher rooms are a trek up several flights of stairs but worth it for the view at the top. Pay a lit...
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  • Stayed November 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 January 2012

We stayed at Reef surf lodge on a mid week trip away with friends. We purchased a deal which included the surf lessons and the lodge.

The room was well priced and the staff were friendly.
£30 deposit per person for any damages in the room.

The rooms were very small - not enough room for four suitcases laid out in the room and no cupboard space. There were 2 bunk beds. Two out of four beds in our room were very uncomfortable.
Brand new television and music set. Modern bathroom, though, the shower was annoying as you had to hit a button every 20 seconds.

Great location - five to ten minute walk to town where the main restaurant and clubbing strip. 15 minute walk to Greater Western Beach where our surf lessons took place though there were other beaches in between.

It's good for a few nights with some friends for a party weekend.

  • Stayed September 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mikayla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 November 2011

We arrived from an overnight bus at 7am, and the security guy let us in to leave our luggage in the bar. Went for breakfast in the local wetherspoons (just down the road) and then when we returned at 9am reception was open, we were able to check into our room as it was ready even though we were expecting just to leave our bags and check in later!

We had to check an inventory and pay a bond each, which was a little hassle but understandable why they have to do it with the groups that may stay.

The room was on the small side for 6 people, but useable and as expected for a hostel accommodation. Beds were comfy and bathroom was good. TV and CD player was a nice touch. The bar downstairs was also handy.

The next morning we were due to check out but weren't leaving Newquay until 10pm, so asked again if we could leave our bags and if they could recommend anywhere to shower after our surf lessons. We were told by a really friendly receptionist that we could keep our room til 7pm to return and shower after our surf lesson, as it wasn't busy, which was so helpful.

Location was good, close to the beach (Great Western) and the town.

Over all, the room did the job, being clean and comfy, and the staff were friendly. Basically, as long as you're not a rowdy group out to make a mess, I think they're fair!

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank icedgems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberley, United Kingdom
1 review
5 of 5 bubbles Reviewed 26 August 2011

Reading the reviews me and a group of friends were not expecting much from the Reef Island Surf Lodge......Only paying £79 pounds we expecting the bare minimal a place to sleep and that is it.

When we arrived we were greeted by such friendly staff who answered every question we had. We knew check in was at 5pm but the rooms were ready by 3pm. Walking into the room of 9 with bunk beds a massive plasma screen clean en-suite and sofa (with floor space) we were all so pleased with the accommodation. The beds were extremely comfy, clean and genuinely perfect for a weeks stay.

Managed to get a surf lesson £25 for 3 hours equipment all included booked for the next day for 11 of us which was a 2 minute walk from the hotel.

Staff were so laid back and friendly they take bond money which they rarely take off people. they have rules about no alcohol, food, loud noise in the hotel but the staff were so relaxed we could do what we wanted without taking the mick. One night didnt fancy going out a massive group of us rented a movie and the security guard happily allowed us to put it on in the bar area. Ordering chinese to the hotel as we were all on a budget.

So many bars, clubs, shops restaurants within minutes walking distance spent just over £100 within 5 days. Bond money was returned.

Amazing value an amazing place!! you do need the weather but you can still surf and body board in the rain there is a cinema within two minutes walk and really nice shops and lazy pubs you can spend a rainy afternoon in. all in all an amazing week defiantly going back next year.

:)

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Reef Lodge

Property: Blue Reef Lodge
Address: 10-12 Berry Road, Newquay TR7 1AR, England (Formerly Newquay Surf B&B)
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #50 of 78 Speciality Lodging in Newquay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Blue Reef Lodge 2*
Number of rooms: 18
Reservation Options:
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Also Known As:
Reef Surf Hotel Newquay
Reef Surf Newquay
Blue Reef Lodge Newquay, Cornwall

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