My wife and I stayed here in June on an experimental coach holiday, mainly to see the Eden Project.
The hotel is rather shabby as far as décor is concerned. Carpets are of the pick-and-mix variety and drab looking. Wall coverings fall into the same category. The Yale lock on our room door was wonky; there should be better quality locks. The room itself was very small and basic.
On our first evening we were seated in the dining room far away from everybody else and ignored by the waiting staff, except for the wine waiter. After 20 minutes I had to investigate and we were moved to our correct table - without an apology.
The dining room staff were pleasant and generally efficient; mostly eastern European I think. The food was very so-so. One thin slice of roast beef with a meal is not acceptable. The choice was just about passable. One diner left her trifle as it was still frozen when served to her. A lot of the food seemed to be processed rather than fresh.
The lounge areas were a bit bleak and not cosy or welcoming.
It seems that the Eliot Hotel operates to a price rather than to a standard. The price charged is not sufficient to cover meals, entertainment and upkeep of the décor, so they have obviously opted to keep both price and standards low.
We do seem to be in a minority with our views of this hotel so a lot of people are happy to get what they pay for.
- Official Description (provided by the hotel):
- Eliot Hotel - Newquay [3 Alpha & AA Three Star]. Very well situated, close to Great Western and Tolcarne beaches, only a few yards from the sea front and within easy walking distance of the shops and harbour. 76 bedrooms with central heating and bath or shower and WC. All rooms have tea/coffee making facilities, hair dryer and TV with radio channels. There are three lovely airy lounges in which to relax, plus a cocktail bar and dance floor where entertainment is provided most evenings. There is also a games room and outdoor swimming pool (heated May through to September). The lift serves most rooms although all floors are split level with some immediate stairs. Large car park. ... more less
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- Also Known As:
- Elliot Hotel Newquay
- Eliot Hotel Newquay, Cornwall