My wife and I have just returned from one of Alfa coach holidays to Newquay, unfortunately we were allocated one of Alfa’s sub contract coaches namely Aqua, before I go any further we also had the same coach company on our trip of Alfa’s to Llandudno, in June of this year, where the coach driver wasn’t very informative but the driver that took us back was one of Alfa’s namely Alan, and he was so much friendlier and spoke more to us on the journey home than the Aqua driver did all week. Anyway I digress, getting back to the Newquay holiday, after Alan picked us up on the feeder coach and then were transferred to the Aqua coach, again the driver John wasn’t at all informative, in fact we had to on several occasions to ask him when he wanted us back on the coach. When we eventually arrived at the Eliot hotel he told us to take our hand luggage and proceed to the reception, suddenly we was confronted by a stern faced faulty towers type manager, who told us all to get back on the coach so as he could tell us about procedure, you can only imagine the struggle that the old and generally weary passengers carrying all their hand luggage felt like.
The hotel itself wasn’t too bad; there was only one slow old lift so those that could used the stairs did so as it was quicker, the bedroom was adequate and nothing special, the lounge incorporated the bar and the entertainment stage with a small dance floor, there were other places you could relax away from the bar area but the seats weren’t very comfortable, the restaurant was light and aerie and the serving staff were very accommodating, we had a Manchurian lass waiting at our table who was very friendly and even organized for me to have chicken for the evening meal as there wasn’t anything on the menu that I liked for that day.
On the first day excursion the driver tried to speak to us using his microphone but couldn’t get the screeching noise to stop, which I might add played havoc with our ears, so inevitably was not very informative the whole time he was with us. On returning to our hotel at about five fifty, we didn’t have enough time to freshen up and change, let alone time for a drink before being ushered to the restaurant for our meal at six twenty, this happened on the two one day excursions, making it just one mad rush, instead of a leisurely holiday.
Now the worst is yet to come, as on the last day traveling back to Reading, we were told that we must change coaches twenty two miles north of Bristol, there we waited for the other coach to arrive, yet another Aqua coach, only to have to struggle off with all our hand luggage, this being a lot more than we came with, as you buy things for family etc too, then board the other coach with passengers from both getting in every ones way, and waiting for the said drivers to then swop cases from one to another, making us considerably late when joining our feeder coaches, where we all felt very embarrassed getting on board to have so many angry faces staring at us and asking where have we been?
In all this was nearly a holiday from hell, and it will be the last time that we will ever use Alfa travel firm again, and will return to using W A Shearings instead, as they seem to be much more organized and friendly.
From a disgruntled,
Mr & Mrs. Gunn
- Official Description (provided by the hotel):
- Eliot Hotel - Newquay [3 Alpha & AA Three Star]. Very well situated, close to Great Western and Tolcarne beaches, only a few yards from the sea front and within easy walking distance of the shops and harbour. 76 bedrooms with central heating and bath or shower and WC. All rooms have tea/coffee making facilities, hair dryer and TV with radio channels. There are three lovely airy lounges in which to relax, plus a cocktail bar and dance floor where entertainment is provided most evenings. There is also a games room and outdoor swimming pool (heated May through to September). The lift serves most rooms although all floors are split level with some immediate stairs. Large car park. ... more less
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- Also Known As:
- Elliot Hotel Newquay
- Eliot Hotel Newquay, Cornwall