Just returned from a Shearings 7 night break.
We joined our coach at the interchange and were delighted to realise that our driver was Jason, who had already a glowing review on Trip advisor ! We have to say he lived up to the review ! He kept us very well informed throughout the holiday about Cornwall and its History, helpful with advice at all times, not forgetting his sense of humour...Shearings you have a Yorkshire Gem in Jason!
On arrival at the Beresford, we found the blind on our shower room was not working and the room overlooked the front and had clear glass.....we were immediately given another room.
A problem with the washbasin plug was also resolved immediately... the room was clean although shabby in places ie...divan base had holes and frayed...but mattress was very comfortable as were the pillows...linen was immaculate..as were the towels....There was evidence of damp on the walls and a fusty damp smell when entering our room...and the furniture chipped in places.. We had problems with reception on TV but this was resolved by Jason....?trainee manager. We realise the Hotel is only 2star....and overall value wise this was acceptable.
Dining room was light and airy...although it was difficult for staff to serve sometimes because of space between chairs....Staff were very efficient and helpful....just to mention Rachael who was our Waitress for the week...service with a smile !! Choice of meals and quality and portion size was good....Breakfast was the best cooked in the 4 coach holidays we have had this year!!!
Bar staff were quick, efficient and definitely service with a smile and a joke. Reception staff were very helpful and efficient also . The attitude and friendliness of all the staff at the Beresford make this a delightful place to stay.....I hope Shearings realise this and maybe will consider investing in renovating this Hotel !
We cannot comment on the entertainment as we did not participate, although fellow travellers seemed to enjoy it.
The trips included and the optional ones were all excellent and once again Jason was an excellent guide.....
Overall this was a very relaxing and pleasant holiday and very good value for money..we would visit the Beresford Hotel again!
- Official Description (provided by the hotel):
- The Beresford is situated in a superb position on the seafront, with marvellous views over Tolcarne Beach and the Atlantic Ocean. This hotel is ideally positioned for taking the short walk into Newquay’s bustling town centre or for taking in the stunning views of Cornwall’s rugged coastline. Many of the front facing rooms have superb views from the hotel’s cliff top position. The bar and ballroom provide pleasant surroundings in which to enjoy the entertainment and there are two comfortable lounges and a dedicated games area to enjoy. When the Atlantic swells roll in, our seafront conservatory is the perfect place to sit and watch the surfers take on the amazingly powerful waves! ... more less
- Reservation Options:
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- Also Known As:
- Beresford Hotel Newquay
- Bay Beresford Hotel Newquay, Cornwall