We have just spent three nights at the Beresford Hotel with Shearing Holidays. My husband and I paid extra for a sea view and our room was fine. We requested for lift access for my Mum and my Father in law but on arrival were told that the lift for our rooms was out of order. We explained that both parents couldn't manage the stairs that was the reason for the lift access, so good enough they changed their rooms to the second floor that was accessed by a lift. My Father in law's room was adequate if a little dated but my Mum's room number 39 was in a worse state. The carpet was baggy and could have been quite dangerous for anyone bad on their feet. (Mum is 79 and quite fit) Both the single beds had mattressess that had seen better days with the springs sticking out on both of them. I told her that I would ask for a mattress to be replaced but she said she would sleep on top of one of the duvets. The door knob was loose and very awkward to lock and she had to let the water run in the shower or sink for over 5 minutes to get any hot water which was very wasteful. I have had to rate the rooms as poor because of my Mum's room. We had an extra single bed in a joining room where we found a sock on the floor at the end of the bed which makes you wonder if the floor had been vaccumed after the last people. We had no problem with the water pressure in the shower and we were on the 3rd floor. The staff at the hotel were very pleasant and helpful, the food was very good and the service was excellent. Knowing what we know now we would have used public transport to see more of Cornwall and not bothered with the Shearing trips. Our driver Mike was quite a comedian and had us all laughing, making the trip very pleasant. I would go with Shearings again but would check the reviews more thoroughly next time.
- Official Description (provided by the hotel):
- The Beresford is situated in a superb position on the seafront, with marvellous views over Tolcarne Beach and the Atlantic Ocean. This hotel is ideally positioned for taking the short walk into Newquay’s bustling town centre or for taking in the stunning views of Cornwall’s rugged coastline. Many of the front facing rooms have superb views from the hotel’s cliff top position. The bar and ballroom provide pleasant surroundings in which to enjoy the entertainment and there are two comfortable lounges and a dedicated games area to enjoy. When the Atlantic swells roll in, our seafront conservatory is the perfect place to sit and watch the surfers take on the amazingly powerful waves! ... more less
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- Also Known As:
- Beresford Hotel Newquay
- Bay Beresford Hotel Newquay, Cornwall