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“A fantastic stay and a fantastic week”

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Bay Beresford Hotel
Ranked #14 of 38 Hotels in Newquay
Certificate of Excellence
Dumfries, United Kingdom
Level 6 Contributor
225 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“A fantastic stay and a fantastic week”
Reviewed 13 July 2013

If you are travelling to Newquay for your summer holidays, then there is only one hotel and one coach company who's skills are second to none - The Bay Beresford Hotel owned by Shearings holidays.

I have just returned from a weeks holiday at The Beresford Hotel and have had a fantastic stay there. The Hotel is very clean and the rooms comfortable - extremely comfortable, spoilt for choice with the food and generous portions. The entertainment is hosted by Caroline who's skills are fantastic with different cabaret artists coming in to perform. I would highly recommend this hotel with this fantastic review

  • Stayed July 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
Thank Rachael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, Manager at Bay Beresford Hotel, responded to this review, 21 July 2013
Hi Rachael

Thanks for your lovely comments, it was good to see you again and hopefully you will be back to visit next year.

Kind regards

Jackie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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843 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (384)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Burnley, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 July 2013

Booked this hotel on the recommendation of friends who said, it will be good value. We were not disapointed. Good Value. Clean. Food good. Excellent portions. Staff could not be faulted. To be perfectly honest, if you are thinking of booking a hotel run by one the good coach tour operators, you cannot go wrong, with regards to accomodation and food. Get those two items wrong and they do not exist as a company any more. Staff here genuine and helpful. As someone who's career was in direct oposition to Shearings, I would without doubt stay at the Beresford again.

Room Tip: 'Tis the seaside and seagulls never sleep. Hence the score for sleep quality.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Timothy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review, 21 July 2013
Hi

Its great to get such a favourable review from someone ' in the trade' and I appreciate the time that you have taken to comment.

We definately aim to give great standards of food and accommodation and agree with you, that if this isnt right, it can really affect your holiday.

Thanks again

kind regards

Jackie Cunliffe
General Manager
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Wrexham, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2013

Recently spent a week at the Beresford Hotel .We had room 101 which was very spacious with lovely sea views (extra charge) however the room was in need of refurbishment the carpet was rather grubby and there were what looked like damp patches on the walls.The staff were very pleasant and efficient in the dining room and the food was very good with good range of choices.The entertainment was pretty good on most evenings and the drinks vouchers were an added bonus.Special mention for Susi our waitress and Tina who was a jack of all trades and always had a smile.We were not all that impressed with Newquay but the hotel provided a good base.

Room Tip: our room had great views but as it was on first floor the entertainment from the ballroom could be h...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 133Eileen72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review, 16 July 2013
Hi Eileen

It was great to hear that you enjoyed your stay with us in Newquay.

Shearings do offer great value for money, but have you tried their Coast and Country Hotels, these are the Companies premier hotels and offer more choice of accomodation and food.

Suzi was so pleased to be mentioned by you.

Kind regards

Jackie Cunliffe
General Manager
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lancashire
Level 4 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 8 July 2013

Just returned from a really enjoyable week at the Beresford.
Our room was very clean but the bathroom could do with being refurbished especially the shower.
All staff were very professional and friendly. Our waitress Ernesta always had a smile and was really efficient.
Food was varied, hot and excellent quality.
The entertainment was varied and something for everyone.
Guy our coach driver was very informative and we thoroughly enjoyed our optional trip to the Air Museum.
All in all a fantasic holiday and would return.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank JAH25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review, 16 July 2013
Hi

Thank you for commenting on trip advisor, it is always helpful to know how we are doing, and the staff get a real buzz from reading the reports.

The trip to the classic air museum is a new one and hopefully a lot of guests will enjoy it during the season.

Kind regards
Jackie Cunliffe
General Manager
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Rawtenstall, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 July 2013

Ive just come back from a shearings coach holiday staying at the Beresford Hotel,i had room 44 .which was a small single with a sea view(thankyou to the managress when i phoned before the holiday she said she do her best to put me in that room..a small single with sea view..thankyou).
Hotel very nice with fantastic sea views and near Newquay town centre,2 large lounges to relax in and a bar and entertainment room with something on every night and a coffee shop to sit and relax in during the day.food was very nice and plenty of choice,
our coach driver Guy took us to some intresting places,Raf st mawgan,Truro with a sail to st mawes,
a good holiday all round and Look forward to coming back again in the near future..Thankyou to all staff xx

  • Stayed July 2013, travelled solo
    • Value
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Helpful?
6 Thank petermakinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review, 16 July 2013
Hi Peter

Thank you for your comments and the lovely card that you sent us after your visit.

Newquay and Cornwall are so beautiful at the moment and it looks like you really appreicated this.

It will be a pleasure to see you back here again soon

Kind regards

Jackie Cunliffe
General Manager
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SHEFFIELD
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 July 2013

Visited this hotel on a self drive break Mon -Fri, having booked only the previous day.
Given room on the third floor, although the lift was out of order the stairs were not to steep, but awkward if your mobility was not 100%. The bedroom has been completely refurbished only 3 months earlier with new shower and suit, bed and flat screen t.v.. Major problem was the shower lacked any power and sometimes stopped .This was reported to the Hotel.The food was the best we have had in a Shearings hotel and a different selection from other Hotels in the group..
The Hotel was very clean and the staff very helpfull. Entertainment was average. The all inclusive package of 4 drinks per day was a good incentive also to visit the hotel. Will return

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
4 Thank SheffieldPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review, 16 July 2013
Hi Peter

Thank you for taking the time to comment on trip advisor.

I am delighted that you enjoyed many parts of your stay. I agree that there are difficultied when the lift is not in use, we are sincerely hoping that this will be rectified within the next week

The newly refurbished rooms are lovely and bright and with an ongoing programme of investiment we should soon have many more.

Thank you for your comments about the food and the staff, they will be pleased to know that you mentioned them.

Kind regards
Jackie Cunliffe
General Manager
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Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2013

Just returned from a weeks holiday. Brilliant location overlooking tolcarne beach.
All in all I had an enjoyable stay.
Food was good, staff were very friendly & room was clean but in need of an up date.
I paid for a sea view but the windows were very dirty so it looked foggy all the time. However the window cleaners turned up on the Thursday.
The only thing I can really fault is the floors. They are very creeky and I was kept awake at night by the people above walking about for what seemed to be for hours.
Unless you have a top floor I'd suggest you use ear plugs to drown out the noise.
I would return but ask for the top floor.
All in all it's a good hotel but like so many it needs some refurbishment.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Molly1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review, 21 July 2013
Hi Molly

Thanks for taking the time to comment on trip advisor and telling everyone about The Beresford Hotel.

We do work hard to ensure that the food and service is good and generally we get great feedback, which my staff and I really appreciate.

The Hotel is a typical seaside hotel built at the turn of the last century and is having to be constantly altered to meet todays Health and Safety and quality standards. A programme of investment is ongoing, but with 103 letting bedrooms, miles of corridors and doors, you can imagine that this is never going to be a quick fix!

Our Coast and Country Hotels offer fantastic locations and the opportunities to upgrade both accommodation and food, well worth looking at.

Kind regards

Jackie Cunliffe
General Manager
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Additional Information about Bay Beresford Hotel

Property: Bay Beresford Hotel
Address: Narrowcliff, Newquay TR7 2PR, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#17 Romantic Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Bay Beresford Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Beresford is situated in a superb position on the seafront, with marvellous views over Tolcarne Beach and the Atlantic Ocean. This hotel is ideally positioned for taking the short walk into Newquay’s bustling town centre or for taking in the stunning views of Cornwall’s rugged coastline. Many of the front facing rooms have superb views from the hotel’s cliff top position. The bar and ballroom provide pleasant surroundings in which to enjoy the entertainment and there are two comfortable lounges and a dedicated games area to enjoy. When the Atlantic swells roll in, our seafront conservatory is the perfect place to sit and watch the surfers take on the amazingly powerful waves! ... more   less 
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Also Known As:
Beresford Hotel Newquay
Bay Beresford Hotel Newquay, Cornwall

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