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“Retirement celebrations”

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Bay Beresford Hotel
Ranked #14 of 37 Hotels in Newquay
Certificate of Excellence
Reviewed 14 July 2014

10 of us booked the Beresford for our friends 65th birthday/retirement celebrations as a couple of us had been there twice during the previous 20 months & enjoyed ourselves. We certainly left this weekend not disappointed as it lived up to all our expectations. Jackie, Jason & all the reception staff are very friendly & always happy to help in any way possible. The restaurant is very nice, the food is of a very good standard & the waiting staff are efficient, jolly & eager to please. The lounge areas are very comfortable with lovely views over the Atlantic. The bar staff work hard to keep your glasses topped up so you can enjoy the entertainment (normally fronted by the talented Caroline) in the more than adequately sized entertainment room with good sized dance floor.
Thanks again to all at the Beresford for giving our dear friend a weekend I am sure he will never forget.

  • Stayed: July 2014, travelled with friends
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3  Thank swamkic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 19 July 2014

Hi

It was great to see you again, and we were delighted that you chose the Beresford to celebrate the birthday and the retirement.

Thanks for all of the name mentions in your review, they will be so pleased to be remembered.

Hope to see you again soon

Kind regards

Jackie

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532 - 538 of 866 reviews

Reviewed 14 July 2014

Stayed at this hotel for 7 nights from July 5th to July 12th with a coach party from Shearings.
The only thing that was not very good was the weather, ( CANT DO ANYTHING ABOUT THAT )
ALL the hotel staff were very good, Food was a good variety and very well cooked,
Katie did an excellent job looking after us in the restaurant, Jackie and Caroline were here, there and everywhere, and bar staff & entertainment were very good.
Drinks offer consists of 4 tokens per person per day,
1 token is 1 pint of Worthington Bitter or Carling Lager, also in single measures Whiskey, Gin, Vodka, Brandy, Bacardi, Rum, Stowells Wine or Sherry, and soft drinks
If you like Real ale you can have a pint of Skinners "Betty Stoggs " for £1.00p plus 1 token.
The Seaview room 48 we had spectacular sunsets over Tolcarne Beach and the ocean, room kept spotless & had been redecorated, some places need a touch of T.L.C. but this must not put you off it is well worth staying here, As usual Shearings have a well organised & efficient group of people running this hotel. would recommend it to anyone.
We went on day trips with Shearings to :-
The Eden Project, GET THIS ON YOUR BUCKET LIST it is Brilliant
The Flambards Experience, Another excellent place to visit
Our coach driver Chris was very good at his job, Friendly & very informative nothing too much trouble,
Newquay as lots of excellent beachs, Bars & Food outlets to suit everyone
Overall a very good relaxing week,( which is what we went for ) Would recommend it to all

Room Tip: A high Seaview room is a must
  • Stayed: July 2014, travelled with friends
    • Sleep Quality
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1  Thank Gordon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 19 July 2014

Hi Gordon

thanks for the great review you have put on trip advisor, I am so glad that you enjoyed your stay with us.

The drinks package is a great bonus isn't it, and now we have local ales to upgrade to, it makes it even better.

Hope to see you again soon

Kind regards

Jackie Cunliffe
General Manager

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Reviewed 11 July 2014

We have just returned from an 8day stay at this hotel,the food was good,staff all very friendly and helpful, the entertainment was good, Caroline on the entertainment team had a way of bringing people together so that most people ended up having an enjoyable evening.Darren our coach drier was pleasant and cheerful and most importantly a good driver.The hotel room was a little tired, the shower was frustrating but it was at the back of the hotel and was quiet overnight.The excursions were well planned,well done Shearings and all at the Beresford hotel. Linda

Room Tip: Rooms at the front have good sea views, but can be noisy overnight,
  • Stayed: June 2014, travelled with friends
    • Value
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Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 13 July 2014

Hi LInda

Thank you for your comments on your holiday at the Beresford Hotel.

I am so pleased that you had an enjoyable stay with us and had a good time with Caroline, our Host, she loves her job and gets a great kick out of being mentioned on trip advisor.

Kind regards

Jackie Cunliffe
General Manager

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Reviewed 7 July 2014

went on holiday with shearings had a fantastic stay ,hotel very clean , plenty of food and service excellent ,staff at the beresford hotel was very helpful in always . the shower was very frustrating at times when being used by many customers .

Room Tip: stayed in standard room , very clean and comfortable for two people .
  • Stayed: June 2014, travelled as a couple
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Thank 718bubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 13 July 2014

Hi

Thank you for your comments on trip advisor, I am so pleased that you enjoyed your stay with us.

The weather was amazing the week that you were here and I think that you saw Cornwall at its best.

Hope to see you again

Kind regards

Jackie Cunliffe
General Manager

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Reviewed 30 June 2014

Myself and my mother stayed for a long weekend in june. What can i say about this hotel that hasnt been said the staff here are amazing..I messed up our booking and although shearings werent able to help the staff at the hotel were sooo obiliging and we got the sea view that we wanted with 2 beds not the double i mistakenly booked.-Many thanks to Caroline and Sue!
We had the room over the ballroom which was huge and recently refurbished and as the entertainment finished at 11pm there was no sound issues.Fantastic sea view from big bay window with seats and table and another window. Excellent room which i would recommend and definately give a 5star rating.Cant believe it is only classified as a 2 star hotel (yes corridors had dated decor but so what?!
Meals were good and plentifull and the waiting on team were very efficient same as the bar staff very friendly and felt like all the staff enjoyed working there. Big mention to Tina who put her hand to most things and with her big personality is a huge asset to the Hotel!
Dont hesitate to stay at this hotel - great value for money,top location overlooking beach,great staff and entertainment every night and if you get the drinks package even better!

  • Stayed: June 2014, travelled with family
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1  Thank WorcesterHelen35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 13 July 2014

Hi Helen

Thank you for commenting on trip advisor, we really appreciate the time taken to help other potential guests make up their minds!

I gather from your comments that Sue and Caroline gave you room 103, which was refurbished January this year, it has always been a lovely big room, but the new furniture, fittings and bathroom, now make is so nice.

I am glad you enjoyed the drinks package, this is always popular with our guests and makes the holiday great value for money.

Thank you again for commenting

Kind regards

Jackie Cunliffe
General Manager

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Reviewed 30 June 2014

This is the best Shearings hotel we have stayed in, Jackie has to be manager of the year, she goes out of her way help everyone and still she smiles, it was my parent in laws wedding anniversary and a gift and card appeared in the room from Jackie and the team. The room was kept very clean and it really is worth the extra for a sea view . The food was varied and plentiful and we had a wonderful Spanish waitress called Sandra who was very cheerful and chatty. Overall a wonderful break. Would we go back to the Beresford most definitely.

Room Tip: room 102 you can watch the surfers
  • Stayed: June 2014, travelled as a couple
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2  Thank Sam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 13 July 2014

Hi Sam

what a fantastic review, I am so pleased that you enjoyed your stay and that it made a memorable anniversary for your mum and dad, but 67 years together is really something!

Please pass on my regards to them and I hope to see you all again soon

Kind regards

Jackie Cunliffe
General Manager

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Reviewed 29 June 2014

Just returned from our second visit to the Beresford. Same as last year we found the staff excellent. Ernesta our waitress was without fail smiling, efficient and helpful (hope you make it to Barbados Ernesta!!) Our room was kept immaculately by the ever cheerful Tina and the front of house staff were informative and always smiling. Our main praise however must again go to the chef and his staff. We have, over the years, stayed at 15 different Bay and Coast and Country hotels with Shearings and the food here is streets ahead of any of the other hotels. Working, as I know he must, within a strict budget and menu guidelines, the chef consistently produces food of a very high quality...always hot and very tasty....thank you.
Just a few observations....aimed at Shearings and not the hotel staff....electric plugs...very few in the room and those that are there are at floor level and either under or behind furniture....not easy to access if you are a bit arthritic and advanced in years!! Bathrooms (or in our case in room 105 shower rooms) and bedrooms in desperate need of refurbishment. We had a lovely sea view and it was all spotlessly clean ....but oh how it cries out for an update. The lift...the smallest I have ever been in....must qualify for it's own award for keeping going!!.
Again thank you to all the staff...we had a lovely holiday and will return.Would love to give it 5 stars but the need for refurbishment stops me...shame

Room Tip: Go for a sea view.
  • Stayed: June 2014, travelled as a couple
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Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this reviewResponded 13 July 2014

Hi Pat

It is great that you came back to Cornwall to see us again and that you enjoyed your holiday. Ernesta is great isn't she, very fluffy, but very efficient, I hope that the Barbados thing is only a Holiday, we would hate to lose her.

Our refurbishment programme is ongoing, but with 103 bedrooms and so much corridor and reception area, this takes time, hopefully you will come back again and see the difference.

Have you checked out our Coast and Country Hotels, they offer upgraded rooms that may suit you better, they are in some fantastic locations around the country and well worth a look at.

Kind regards

Jackie Cunliffe
General Manager

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Additional Information about Bay Beresford Hotel

Address: Narrowcliff, Newquay TR7 2PR, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#16 Romantic Hotel in Newquay
Price Range: £77 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Beresford Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Beresford is situated in a superb position on the seafront, with marvellous views over Tolcarne Beach and the Atlantic Ocean. This hotel is ideally positioned for taking the short walk into Newquay’s bustling town centre or for taking in the stunning views of Cornwall’s rugged coastline. Many of the front facing rooms have superb views from the hotel’s cliff top position. The bar and ballroom provide pleasant surroundings in which to enjoy the entertainment and there are two comfortable lounges and a dedicated games area to enjoy. When the Atlantic swells roll in, our seafront conservatory is the perfect place to sit and watch the surfers take on the amazingly powerful waves! ... more   less 
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Also Known As:
Beresford Hotel Newquay
Bay Beresford Hotel Newquay, Cornwall

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