Booked this hotel at short notice at what we thought was a reasonable price. The hotel is in a fantastic location, with stunning views across Fistral Beach. We travelled down on July 9th, and stayed until the 12th. The hot and sunny weather, and relative lack of crowds (pre school holidays) worked in our favour.
The rooms were spotlessly clean (and remained so throughout our stay), so hats off to the cleaning staff, and we were met by friendly staff at check in. So far, so good.
We unpacked, changed and went straight to the beach, access to which was about a 5 minute walk, and down some steps.
The first night was very hot, and as our room had no air-con, we had to leave the windows open.
Unfortunately the room was at the back of the hotel, and after struggling to get to sleep, we were awoken by a couple having a screaming match at about 3.00am in the apartments behind the hotel. These looked like a self-catering block, and full of youngsters on a post exam party.
At 5.00am were awoken again by the kitchen staff crashing around. They too had their skylights open due to the heat, and were preparing for breakfast. At this point we gave up and made tea, from the admittedly well stocked tea tray.
The screaming match did not reoccur during the next 2 nights, but the kitchen battle continued each morning.
I find it hard to criticise the hotel for this, and frankly this was our only real complaint. We had breakfast every day, partly out of curiosity as to what all the noise was all about, and it was excellent, with very good and attentive service.
We did not have dinner in the restaurant, but the menu looked good and there was a 20% discount voucher in the welcome pack. We chose to go into town and try somewhere different.
I had a back treatment in the Spa, and my wife had her nails done, and we were very pleased with the service and friendliness of all of the staff.
As the title states, my recommendation is to try for a room at the front. It is bound to be quieter, and cooler from the sea breezes, but I understand can be expensive, especially those with a balcony).
We mentioned this to the staff at check-out, and they said that they could have offered us a fan if we had asked, although I'm not sure whether this would have made much difference in this heat.
All in all, we both agreed that we would stay again, but not in the back of the hotel.
- Official Description (provided by the hotel):
- Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more less
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- Also Known As:
- Bay Hotel Newquay
- Fistral Beach Hotel And Spa Newquay, Cornwall