- Great views from the room
- staff at the check in very focused on making sure they got the pre authorisation from my credit card. When that didn't go through first time, was rudely told I had to make sure I came back within an hour to try again. The fault was their machine not my card or bank
- Christmas on 12 Nov. The hotel was running Christmas themed vacations primarily for the elderly when we arrived. Bearing in mind we check in on 12 Nov, we found it out of keeping with a 4 star hotel to have Christmas music belting out in their restaurant and staff in Christmas hats at that time of the year.
- Lift - the hotel has one small lift which means extended waiting times before you can actually get in it as it was often full.
I won't return to the hotel. The hotel charges four star prices and delivers a classless service.
- Official Description (provided by the hotel):
- Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more less
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- Also Known As:
- Bay Hotel Newquay
- Fistral Beach Hotel And Spa Newquay, Cornwall