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“Stunning hotel with stunning views”

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Fistral Beach Hotel and Spa
Ranked #1 of 38 Hotels in Newquay
Certificate of Excellence
GreenLeadersSilver level
Truro, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stunning hotel with stunning views”
5 of 5 bubbles Reviewed 23 February 2014

A & J. Truro

We had a mid week two night bed breakfast and evening meal. The room was large clean and welcoming with fantastic views of Fistral beach from the bed. The bathroom had a walk in shower and a large bath from which one could watch the surfers. The toiletries were of a high standard There was a selection of teas and coffees and a welcoming box of chocolates.
The swimming pool, jacuzzi, and steam rooms were very good and the spa treatments first class and run by professional staff. Everyone who worked in the hotel was extremely friendly and courteous and we will definitely be staying there again.

Room Tip: Have a sea view
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 7 March 2014
Dear James G

Thank you for your review. I am pleased that you appreciated the little touches in the room and the lovely freestanding bath! When you are looking to return make sure you let us know you are a returning guests as you will receive 15% credit to spend in the bar, spa or restaurant.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,803 reviews from our community

Traveller rating
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171
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (583)
Date | Rating
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English first
Hayle, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 23 February 2014

Came to stay on a valentine's break with my husband. Came on the valentine package which included bed, breakfast, dinner & spa treatments. Really good value for money. On arrival we were greeted by friendly staff & told our room was ready even though it was only midday. Our room was large & the views were fantastic, they had even gone to the trouble of rose petals on the bed in a heart shape. The spa is amazing & put us in a relaxing mood. The food was amazing too & even though they were very busy the staff were friendly & attentive. All in all a brilliant stay & will definitely be recommending it to our friends & will come back again. Well done

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Namisoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 7 March 2014
Dear Namisoda

Thank you for taking the time to share your experience with others on trip advisor. It gives me great pleasure to read that you enjoyed your valentines break. We look forward to you returning in the near future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stroud, United Kingdom
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

Just returned from a 2 night stay to celebrate my birthday and our wedding anniversary. From arrival to departure we had a fabulous relaxing time including a half day in the spa. Katie on reception had a arranged for balloons and petals on the bed along with the chilling champers awaiting us it brought a tear to my wife's eye Thank you Katie. Every single member of staff contributed to our stay being so nice and every one had a friendly smile and a happy can do attitude to there guests needs. The food in the restaurant was first class both breakfast and evening meal with a wide ranging menu to satisfy any ones taste. Once again the staff in the restaurant from the duty manager and all of the waitresses could not do enough for us and on Sat night when the restaurant was full including a large party of 48 covers we wondered if it would effect the service and quality but you would never know as our food arrived hot and on time ,well done Sophie our waitress thanks for looking after us you did a great job whilst obviously under pressure. We will definitely return to the Fistral Beach Hotel hopefully sooner rather than later and I will definitely recommend to any one who wants a great top quality battery recharge to put this hotel at the top of there list ,

Room Tip: definitely a sea view well worth waking up to . Car parking can be a minor issue but there is loads...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neil w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 7 March 2014
Dear Neil W

Thank you for your lovely review. I am so pleased that you enjoyed your stay and that you were well looked after by Sophie. I look forward to having the opportunity to welcome you back in the near future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 February 2014

Stayed at beginning of Feb (only just got online access again!) Were on coach party trip and were upgraded as Esplanade Hotel was being refurbished - weren't we the lucky ones! Had an upgrade to sea view room which was fantastic -views of surfers from the bath. The staff were so friendly and helpful. Food was fantastic and waiting on staff were chatty without being intrusive. Smiles all round and many thanks. We've been spoilt now and want to return very soon.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WilliamStafford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 23 February 2014
Dear WilliamStafford

Thank you for your review. I am pleased that you enjoyed your stay and thank you for being understanding with the last minute transfer from our sister hotel. We look forward to welcome you back in the future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2014

A fantastic stay!!
My partner and I went down to the hotel on Saturday afternoon, greeted by a very helpful and polite reception team. quickly sorted and allowed to our room. The room was very clean and the prosecco and chocolates in the room were a very nice touch.

The evening meal was exceptional! fantastic menu, quick service and an excellent wine menu. Matthew, who I believe was the very polite and accommodating restaurant manager couldn't do enough to help.

The one thing I would say is the website does not do this place justice. The rooms and views, as well as the spa are probably one of the best available on the Cornish coast.

Will return for sure. you all made it a very special weekend, Thank you.

Room Tip: The rooms with a balcony looking out over the bay are fantastic. recommended.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mattg30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 23 February 2014
Dear Mattg30

Thank you for taking the time to review your stay. It is nice to read that we helped to make your valentines weekend a special one. When you are looking to return make sure you mention that you have stayed previously as you are now part of our loyalty club which entitles you to special rates and extra treats. We look forward to seeing you.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 18 February 2014

My friend and I stayed here for a yoga weekend and had a brilliant time. The hotel is beautifully furnished and decorated and our room was fabulous with amazing views across Fistral Beach. We had booked a standard room but were lucky to be given a free upgrade to a sea view room which we really appreciated. The hotels communal areas as well as our room were spotless. The staff were all so friendly and helpful and couldn't do enough to ensure we enjoyed our stay.
The food was fantastic, it was so hard to choose from the extensive menu as it all looked so delicious. The pool and spa were brilliant and the yoga was very enjoyable. We would recommend this hotel for anyone looking for a weekend away, whether for yoga, spa or just a relaxing break in beautiful surroundings.

Room Tip: We were lucky to get a free upgrade but would seriously consider paying the extra for the sea view r...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 23 February 2014
Dear Debbie

Thank you for taking the time to leave a review. I am pleased that you had such a wonderful time on your yoga break with us and that the staff looked after you so well. I am glad you enjoyed the complimentary upgrade to a sea view room. We hope to see you on one of our yoga breaks later in the year.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tewkesbury, England, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

Wow! What a fab hotel, beautifully situated on Fistral beach where the surf rolls in and the surfers roll off!! We have just got back and fromstart to finish we couldn't fault the hotel in anyway.
The hotel has recently been re furnished and this is obvious as everywhere is spotlessly clean and fresh. We stayed in room 201, one of the superior rooms and worth that extra bit of money as it has a sea view. We could watch the waves from the large free standing bath or from the bed. As other reviewers have said the double bed is actually large twins pushed together, but really comfortable and not a problem.
Service in the hotel was top class and a nice touch from the receptionist to ring to make sure everything was ok 5 minutes after check in.
We ate in the restaurant on the Saturday night and the food was devine. Hubby's steak cooked to perfection and a delicious veggie risotto for me. Service again was just right, the drinks manager even bringing a sample of the local Cornish cider for hubby to taste before buying the pint! Breakfast was cooked to order which gave us time to enjoy the views again
The spa hit the spot and the treatments we had were reasonably priced. The fact no under 16's are allowed in the spa is perfect.
Would highly recommend this hotel to anyone wanting to get away from it all. My only hint to the management would be to put a clock in the room and a beautiful bathroom and double bath needs softer lighting rather than the spotlights in the ceiling!

Room Tip: Go for the seaview rooms, you won't be disappointed.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 23 February 2014
Dear Toni

Thank you for your kind review, it is lovely to read that you had a fantastic time staying with us and I will agree the bathroom in room 201 is amazing. Thank you for your recommendations we will certainly look into those suggestions. I hope that we are able to welcome you back in the near future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fistral Beach Hotel and Spa

Property: Fistral Beach Hotel and Spa
Address: Fistral Beach Esplanade Road, Newquay TR7 1PT, England (Formerly The Bay Hotel)
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Newquay
#1 Romantic Hotel in Newquay
#1 Green Hotel in Newquay
#1 Luxury Hotel in Newquay
#1 On the Beach Hotel in Newquay
#2 Business Hotel in Newquay
#10 Family Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fistral Beach Hotel and Spa 4*
Number of rooms: 71
Official Description (provided by the hotel):
Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more   less 
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Also Known As:
Bay Hotel Newquay
Fistral Beach Hotel And Spa Newquay, Cornwall

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