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“daughter's wedding party” 5 of 5 bubbles
Review of Fistral Beach Hotel and Spa

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Fistral Beach Hotel and Spa
Ranked #1 of 38 Hotels in Newquay
Certificate of Excellence
GreenLeadersSilver level
Boscastle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“daughter's wedding party”
5 of 5 bubbles Reviewed 14 April 2014

Just had to write to say a big THANK YOU for the wonderful wedding reception for my daughter Julie and her new husband Dan. Nothing was too much trouble, the food was excellent (and as there was nearly 160 to cater for this was quite a job), and all the staff went out of their way to make the day special. A lot of the wedding guests stayed there too, as we did. The rooms are amazing (we had a lovely sea view) huge comfortable beds, tea & coffee making facilities and everything you could want for your stay. We will have no hesitation to recommend you to anyone wanting something special! Thank you once again.

Room Tip: defiantly worth booking a sea view room for that special stay!
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sharon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 11 May 2014
Dear Sharon

Thank you for your review. I am thrilled that you and your family enjoyed such a special day and thank you once again for choosing to spend it with us. I hope that Julie and Dan are enjoying the first days of married life and looking forward to the rest of their lives together. We hope to welcome you back in the future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,766 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (572)
Date | Rating
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English first
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 14 April 2014 via mobile

I stayed here last week on a business trip . The views are mesmerising and the food was tasty . The bath has to be the biggest bath I've ever been in , so much so that I fell asleep in it . The staff were very friendly and are a real credit to the hotel . I stayed in 201

Stayed April 2014, travelled on business
Helpful?
1 Thank CorlessGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 11 May 2014
Dear CorlessGalway

Thank you for your review. I do have to agree with you that the views are exceptional here we are very luck. I am pleased you enjoyed your stay and we hope to see you again whether it is for business or pleasure.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

Just come back from staying at fistral for 2 days and can't compliment this hotel enough. We were given a room upgrade on arrival and stayed in a beautiful room with balcony looking over fistral. The hotel is clean, the food is excellent and the service from the staff is excellent. We will definitely be going back.

Room Tip: Ask for a sea view
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Suemarie48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 12 April 2014
Dear Suemarie48

Thank you for taking the time to review your stay with us. It is lovely to read that you had a fantastic time staying with us. When you are looking to return please make sure you mention that you are a returning guests as you are now part of our loyalty scheme which entitles you to discount rates and extra treats.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2014 via mobile

Me and my partner did the Sunday spa offer great value for money lovely room staff very friendly happy I had a massage and facial from a very friendly beautician Victoria lovely welcoming friendly girl gave a great treatment .The only thing I would say is more staff is needed in the evening restaurant the gentleman serving us was so busy we were forgotten and sat 40 minutes between each course trying to get his attention and asking for our next course was how it was all evening and it wasn't even busy . Breakfast was much quicker . But apart frm this fab hotel will definitely come again

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bxexcxkxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 12 April 2014
Dear bxexcxkxy

Thank you for your review. Please accept my sincere apologise for the delay in the restaurant and I can assure you that I will address this issue. I am pleased that this did not effect the overall experienced and you still enjoyed your stay. We look forward to welcoming you back in the near future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 April 2014 via mobile

Fantastic location with great views and well presented. Spa packages are a great value and we have stayed many times! Most staff are friendly and welcoming. Only down side is not all rooms have the same value as after a breakdown in communication on their behalf (think New staff), we moved back to a standard sea view as the upgrade with balcony was dissapointing (very small room and bathroom) however, other rooms we have stayed in where outstanding! Breakfast is also great value.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank zoe191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 12 April 2014
Dear Zoe191

Thank you for taking the time to review your stay. I am sorry that you were disappointed with the complimentary upgraded room you first went into but I am pleased that you like the sea view room. You have my contact details and I hope that you will take me up on my offer and return to the hotel in the near future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 April 2014 via mobile

We were a group of four females aged 35-45 who stayed for a one night spa break. The whole experience was gorgeous from start to finish. The staff if the hotel were very helpful and accommodating, the bedrooms were spacious and of a high standard, the pool and spa facilities were good and we made good use of them, the treatment was excellent and the food delicious! The sea view from the restaurant added to the charm. We had a very relaxing time and will definitely be back for more.

Stayed March 2014, travelled with friends
Helpful?
Thank RioloR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 12 April 2014
Dear Maria R

Thank you for your wonderful review. It gives me great pleasure to read that you all enjoyed your stay so much. In the future when you are looking to return make sure you let reservations know that you have stayed before as you are now part of our loyalty club which entitles you to special offers and extra treats. We look forward to seeing you.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newquay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2014 via mobile

Myself and my family have just joined the gym and spa .What a great experience the Gym is equipped with state of the art life fitness equipment, the pool ,jacuzzi , sauna and steam room are excellent and the whole premises is ultra modern and very clean.Any new members to this club will not be disappointed . Jock Wheeldon Newquay

Stayed March 2014
Helpful?
1 Thank Jock W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, 12 April 2014
Dear Jock W

Thank you for you write up and I hope you will be a member with us for a long time. We also have a couple of great personal trainers here who can keep you motivated and offer advice if required.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fistral Beach Hotel and Spa

Property: Fistral Beach Hotel and Spa
Address: Fistral Beach Esplanade Road, Newquay TR7 1PT, England (Formerly The Bay Hotel)
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Newquay
#1 Romantic Hotel in Newquay
#1 Spa Hotel in Newquay
#1 Green Hotel in Newquay
#2 Business Hotel in Newquay
#10 Family Hotel in Newquay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fistral Beach Hotel and Spa 4*
Number of rooms: 71
Official Description (provided by the hotel):
Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more   less 
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Also Known As:
Bay Hotel Newquay
Fistral Beach Hotel And Spa Newquay, Cornwall

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