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“Amazing Holiday Home”
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4 reviews
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Overview
Cottage -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Newquay, Cornwall, England

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Demi H
Newquay, England, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing Holiday Home”
Reviewed 22 October 2014 for a stay in October 2014

Wow Wow Wow This is by far the best property we have booked for self catering. As the above review is not at all what we found. i will put my take on this. The owners have obviously put in a new property manager as the place was immaculate with every piece of equipment you could possibly need, from cooking to sky tv even a welcome basket with wine and chocolates and complimentary soaps shower gels etc.
Booking was so easy, the property manager was easy to contact and key collection made easy. The swim spa and hot tub were amazing and clean with 2 outdoor showers installed to rinse off the sand. A beautiful holiday home and a massive thank you for allowing us the experience.....will most definitley be back.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jools42
Essex
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Filthy hot tubs and and a dishonest caretaker”
Reviewed 12 September 2014 for a stay in August 2012

Stayed here first in 2011 with family, had to have the cleaners back as it was grubby and the hot tub was milky and scummy. Decided on a repeat visit as we thought it must have improved as the owner has added a spa pool as well. we turned up, the garden looked like a small hurricane had gone thorough it, the garden chairs were broken and the BBQ was full of grease. Then we checked out the tub's we had called the leasing company on the Thursday and specifically asked that the pool was cleaned as we have trouble the last time. The smaller one was milky and smelt of stagnant water and the larger one was even worse, it have green slime around the edges and brown scum, I can only assume the last people didn't clean themselves properly before entering the tub. It took 3 days for them to come and clean both tubs and refill and heat up again. NOT HAPPY as it cost over £2000 and when we checked out the comments book we found that the very unhelpful caretaker from the previous year had ripped out or comments and added his own version which praised both him and the house to the roof. Good job we had a sense of humour. It's such as shame as we would love to go back as it was pure luxuary but the caretaker need a serious talking to.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Overall amenities in the house
Liked least: dirty hot tub
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Adults2
Children0
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