We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rainy Penzance”
Review of Hotel Penzance

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Penzance
Ranked #1 of 4 Hotels in Penzance
Certificate of Excellence
Melbourne, Australia
Level 4 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Rainy Penzance”
Reviewed 5 October 2013

What a gem. The walk up the hill was worth it as we found this excellent hotel. The room was superb, with a coffee making machine which was a classy touch. The large red chair that was by the window was fabulous. The staff were very helpful and friendly.
Afternoon tea upon arrival was an unexpected treat.
The bathroom was excellent with the largest bath!
A great spot to relax.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 10 October 2013
Thank you for your positive review of your stay in one of lovely superior rooms, and am writing this from a very sunny Penzance today. We look forward to your return visit very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

796 reviews from our community

Traveller rating
    495
    199
    65
    23
    14
See reviews for
80
487
84
55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Any
English first
oxford
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2013

Hotel staff were very friendly and efficent, and the setting/location excellant.
However I felt the room was very over priced as it was a small double with a wardrobe for hanging but no drawers or shelves for the rest of the cloths.
Cocktail hour all though resonably priced was definatly the worst Mojito ever, lacking mint, and alcohol, which explained the two for one price.
But by far the biggest disapointment was the breakfast, the plus was that we could breakfast at leisure until 11.00 on Sunday. I asked for 2 poached eggs with the farmhouse breakfast, and recieved 1 hard poached egg, one rasher of lightly cooked bacon, 1 sausage, pre-cooked, 1 mushroom, half an egg and some dry beans., my wife asked for the omlete with mushrooms on the side, and although the omlete was nice she only had 1 mushroom..
Sorry to say I will not return, £257 for the night with drinks for us and 2 friends, (cocktail hour, one round and a night cap for 2) not good value

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank les m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottery St Mary
Level 1 Contributor
3 reviews
Reviewed 29 September 2013

As this was our second stay in the hotel we were looking forward to meeting the resident cats-now
alas only one. On our arrival we were given a warm welcome and shown the geography of the hotel
and taken to our room which by a lucky chance was the same one we had occupied before with
views over the harbour and St Michael's Mount. As before breakfasts and evening meals were
delicious and served expertly by smiling welcoming staff. We also appreciated the complementary
afternoon tea. Without exception all the staff were expert,helpful and smiling and were a credit to
the hotel.

Room Tip: We were lucky to have an excellent view over the harbour and of St Michael's Mount from the bat...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 30 September 2013
Good to see you again and glad you enjoyed your stay once more. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 September 2013

I greatly appreciated the friendliness and enthusiasm of the staff. The room was very comfortable with spectacular views over Mount's Bay. Afternoon tea in the lounge is a particular treat. Also, for a non-car borne traveller, it is a boon to have such an excellent facility within walking distance of the rail and bus connections at Penzance Station.

Room Tip: Rooms on the East Side have the best views.
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dominic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 27 September 2013
thank you for your positive review - we really appreciate it - and so glad you enjoyed your stay with us. Looking forward to seeing you when you are next able to stay with us and do keep an eye on our website for the best deals around.
from a lovely sunny, but windy, penzance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bigbury-on-Sea, United Kingdom
Level 4 Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 September 2013

For us as experienced travellers this was the worst stay anywhere in the world -at any price -for the last ten years. There are many problems - too many to enumerate -from hideously noisy dining room, through incredibly bad cooking for a very expensive dinner to semi conscious management. We shall not be staying again.

This operation believes it's own advertising and marketing. We have extensive experience in this field and our judgements are based on sound knowledge.

It is really not worth making further observations -we found that the owners already are aware of some of the issues.........................

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank tony d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2013

We stayed for 4 nights on the second week of September. Very friendly and helpful staff. Tea and cakes served every afternoon which is a nice touch, We had a most comfortable Superior room with a great view over the harbour. As the weather was great we had a relaxing breakfast on the deck overlooking the pool and harbour. A nice restaurant serving excellent food with an "early bird" menu before 18.30. We will stay there again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Exescape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 16 September 2013
Hi,
We really appreciate your nice comments and are glad that you enjoyed your stay with us. The 'early bird' menu is proving to be very popular especially as it also includes our menu du jour for £13.45 for a two course meal, served up until 18.30. It is an ideal option to our picnic when wanting to go out and about to explore West Penwith or if going to the Minack Theatre for the evening.
Looking forward to seeing you again.
Bye for now from a lovely sunny, but windy, Penzance.
Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 September 2013

We stayed for four nights beginning of September. So many of positives: really helpful, lovely staff, who can't do enough to accommodate you. Rooms are spotless, comfortable and well maintained. The hotel is in a lovely location and has the most fantastic outlook, one of the best, overlooking St Michael's Mount.
During my stay I had an accident (NOT at the hotel), as such we needed to move rooms to one more accessible. Staff arranged this to no extra cost and were so helpful and kind.
The first room was cosy, but really comfortable, the second (a superior room) really lovely and spacious, with fantastic views. When I stay again I will pay extra for this room as its fabulous.
Breakfast is served in the restaurant and was delicious. The waiting staff where attentive and helpful. On our last morning I couldn't eat in the restaurant (due to an injury I had) and the staff insisted on bringing breakfast to me in my room, which was lovely.
The pool area is spotless and there is complimentary tea, coffee and cakes served in the lounge in the afternoon, which is a nice gesture.
The staff work really hard to ensure guests are well looked after and this really is a lovely hotel.
Lucky you if you have a holiday booked here, we can't wait to go back.

Room Tip: Superior room is worth paying extra for.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maggie974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 13 September 2013
Thank you for your lovely review and am sorry that you had your accident whilst staying in Penzance. We are glad that we could move you to a more suitable room whilst you were incapacitated and it was our pleasure to be able to look after you. It was great to meet you both and hope your ankle mends quickly so that you can come and visit us again very soon. Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Penzance
0.8 mi away
The Queens Hotel
The Queens Hotel
#3 of 4 in Penzance
458 reviews
0.9 mi away
Beachfield Hotel
Beachfield Hotel
#2 of 4 in Penzance
221 reviews
4.5 mi away
The Lamorna Cove Hotel
The Lamorna Cove Hotel
#1 of 1 in Lamorna
51 reviews
Show Prices
Show Prices
Show Prices
6.0 mi away
Tregenna Castle Resort
3.1 mi away
Mount Haven Hotel & Restaurant
23.7 mi away
The Alverton
The Alverton
#1 of 4 in Truro
853 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Penzance? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Penzance

Property: Hotel Penzance
Address: Britons Hill, Penzance TR18 3AE, England
Region: United Kingdom > England > Cornwall > Penzance
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Penzance
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Penzance 4*
Number of rooms: 25
Official Description (provided by the hotel):
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotel.de, Expedia, Odigeo, Priceline, Ebookers, TripOnline SA, Evoline ltd and Cancelon so you can book your Hotel Penzance reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Penzance Cornwall

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing