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“Peaceful tranquility”
5 of 5 bubbles Review of Hotel Penzance

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Hotel Penzance
Ranked #1 of 4 Hotels in Penzance
Certificate of Excellence
Malmesbury, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Peaceful tranquility”
5 of 5 bubbles Reviewed 28 May 2014

My partner and I stayed here for two nights last week. We loved it, the room was beautiful, the staff were wonderful and it was laid back peaceful and quiet. Would thoroughly recommend this hotel. Chef did an amazing breakfast, poached eggs and smoked haddock cooked to perfection.

Room Tip: We had a superior double with sea view, beautiful.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 29 May 2014
Thank you for taking the time to post your lovely review. We are happy that we made your stay a peaceful and relaxing one and will pass on your compliments to the chef. Looking forward to seeing you again when you feel like getting away from it all.
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774 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
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English first
London, United Kingdom
Level Contributor
309 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Hotel Penzance was chosen for the first part of our Cornwall tour and made an impressive beginning. My room was large, with lovely sea and town views, the bed was comfortable and the bathroom well equipped. The meals were excellent, while catering to the needs of a large group, the menu choice was generous and the meals delicious. Breakfast was everything that was offered to the individual guests, replenished when necessary and covered a wide range. All the staff were friendly and efficient, serving our large group with alacrity, ensuring that when we arrived as a group we were served as a group. The only problem I encountered refers only to the large group situation in the dining area. As the floor is wood and the large windows uncovered the noise levels made it difficult to hear at times. I stayed three nights, and like some of the other reviewers would have enjoyed a longer stay. Yes, the resident cat is a delight!

  • Stayed May 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank cindylou45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 25 May 2014
Thank you for your positive review and we are all pleased you enjoyed your stay at our hotel, and were satisfied with our service you received in the restaurant too. Looking forward to seeing you for longer when next in the Penzance and Jerry sends his love.
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London, United Kingdom
1 review
4 of 5 bubbles Reviewed 21 May 2014

We travel around Europe and stay in a lot of hotels and this is one of the better hotels. We booked for 5 nights and were very happy and intend to return (which says it all). The room was spacious, clean, tidy and well kept with nice details like the little nespresso coffee maker in the room. We had a fine view of the harbour to watch boats going out and in, the bed was very comfortable. The staff were all friendly and helpful greeting us properly on our initial arrival and showing us around the hotels facilities. Breakfasts were a treat, good quality food anything from cereals to croissant to good old sausage and bacon. The restaurant is one of the best in the area fine dining and well worth experiencing. The only downside maybe is parking can be a bit limited when the hotel is full. Highlights were the afternoon tea's and cakes, the resident cat Mr Jerry (who prowls around and believes he owns the place). The hotel is comfortable/cosy and well kept.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 646D_Brown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 23 May 2014
Thank you for your very positive review - we are pleased you had an enjoyable stay and appreciated our service and extra touches. Come back soon! From a lovely sunny hotel penzance.
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Middle England
Level Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Stayed here for one night on business and ran a training day here too - only complaint, why did I have to leave so soon?
I stay in a lot of hotels around the UK and I sometimes dread little boutique hotels as that can be under par. NOT HERE.... Staff were wonderful (special mention to the lovely Matre D), my room was comfortable, stylish, warm and had the best views in Penzance.
I had a meal in the Bay restaurant worthy of any London restaurant. Great offering for vegetarian - if you get a chance do not pass by the walnut gnocchi, to die for!
Well done to all!

Room Tip: Worth climbing the stairs and asking for a room with a sea view.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank QueenieRoadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 15 May 2014
Thank you for your most positive review and we are glad everything was to your satisfaction.
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schweiz
Level Contributor
252 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

I am careful with Hotels in the UK, cause I made bad experience in the past. So I was very careful and due, to some bad reviews I almost did not book. I am glad I did!

I asked specific for a full sea view room and got room no 27, who we could accompany our Dog too. We got welcomed for an afteroon Tea/Coffe and wonderful pastries and a very nice Hotel Manager (Owner?)

Very nice bathroom, comfortable bed. Breakfast also was very good and more than enough for us.
Only thing I would change was, to stay a few nights more to explore the area. Yes, Penzance might not be the picturest town, however it is a good place to explore southern Cornwall.

Visit the Italian Kitchen in Newlyn for a great Italian dinner!

Oh, and their housecat is just great :-)

Room Tip: 27 has nice seaviews!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aquamarina75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 5 May 2014
Good evening and we are very pleased we made your stay an enjoyable one. It was lovely to meet you and hope that you are able to stay with us longer next time, giving you more time to explore more of our beautiful coastline surrounding Penzance and West Penwith.
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Penzance, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 2 May 2014 via mobile

Went for Sunday luch,had to go home after and make a sandwich
The portions were so small and tasteless,very disappointed,come on roast
Potatoes and a few extra veg won't break the budget,Nowt worse
Than leaving after a meal still feeling hungry.Would also like to say
The wine was so expensive what a total bad experience

Stayed April 2014, travelled with family
Helpful?
4 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Owner at Hotel Penzance, responded to this review, 3 May 2014
I'm sorry you didn't enjoy yourself. Please call me to discus your experience as it is very out of character for anyone to be served 'short measures'. We do deliberately cook simple dishes like a roast with reduced salt, at the request of health conscious diners, which may not have been to your taste, but this is available for diners to add to their own taste at the table. Our wines are all hand picked fine wines which begin at £17.50 a bottle, with 13 by the glass, but as I don't know your dining date or name I cannot look further into the problem, nor check your bill.
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London
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 29 April 2014

a few minor problems with key card staying charged and bath taps both being hot and the bath water having a golden hue. Everything else excellent. Staff were all friendly and helpful, breakfast extensive and excellent and dinner was divine. Plus a magnifiCat who is quite sure he is in charge.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redhairedandfreckled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, 1 May 2014
Good afternoon from a warm and sunny Penzance. Our new summer menu in our Bay Restaurant is proving to be very popular and we are all pleased you enjoyed your dining experience with us.
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Additional Information about Hotel Penzance

Property: Hotel Penzance
Address: Britons Hill, Penzance TR18 3AE, England
Region: United Kingdom > England > Cornwall > Penzance
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Penzance
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Penzance 4*
Number of rooms: 25
Official Description (provided by the hotel):
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 
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Also Known As:
Hotel Penzance Cornwall

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