Maybe this is a new trend in B&Bs with absentee landlords? We had booked online some 3 days previously because we had been travelling around other places in Cornwall. Arrived about 3.30pm and there was no-one in and the door was locked. We came back at 5pm. and still the same. We looked up the telephone number associated with the booking, but could get no reply. After much waiting and worrying we finally got through to a man who gave us the number code to enter into the security lock on the front door. we let ourselves in - no-one was there to tell us which room. We went out to find some dinner, on returning about 9pm. we found another booked customer stranded on the doorstep also wondering what to do. She seemed genuinely upset so we told her the code and let her in. Still no host/staff were there all night as far as we knew.! Next morning 2 staff were in the downstairs room and the kitchen to serve us a cooked breakfast, which was very nice. I asked about the problem getting in and was told we should have received an email after booking to explain; but we left home the morning after booking anyway. I enquired whether the owner actually lived on the premises and was told know, though there was a caretaker who 'couldn't be there 24/7' -they just came in the morning to cook the breakfast and clean the rooms. Very peculiar to me! Did not make me feel safe. Has anyone esle experienced this kind of set-up?
- Official Description (provided by the hotel):
- Shoreline is a small cosy B&B directly on the sea front. We have some of the best views in Penzance, with uninterrupted sea views, from St Michael's Mount across Mounts Bay to Newyln. ... more less
- Also Known As:
- The Shoreline Guest House Penzance, Cornwall