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“Short notice stay”

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The Claremont Hotel
Ranked #2 of 2 Hotels in Polperro
Certificate of Excellence
Weston-super-Mare, United Kingdom
Level 5 Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Short notice stay”
Reviewed 24 September 2013

My partner & I recently stayed at the Claremont Hotel in Polperro, we visited Polpero for the day and decided we would like to stay a few days as my partner fell in love with the village. We had not booked anywhere and we popped into the Claremont just on the off chance. The owner was lovely, always smiling and laughing and she never stopped. Nothing was too much trouble. She showed us the room she was in the middle of cleaning and told us we could have it from 3pm. She told us we could use the hotel car park from 10am so we didn't have to pay for the main car park at the top of the village. the car park also had cctv and a automatic barrier with a keycode so it was safe and secure. The hotel room was lovely and clean with a small en suite. The en suite was a little dated but very clean and the bed was really comfortable and we really enjoyed our two night stay there. The cooked breakfast was really nice and came on a hot plate and there was plenty of it. The owner was really pleasant, helpful and nothing was too much trouble.Her customer service skills were excellent and I would highly recommend this hotel to anyone wanting to stop in Polperro.

Room Tip: Room 6 is quiet and at the back, the en suite is a little small but perfectly adequate for what you...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 5 October 2013
Thank you so much for your review and your very kind words and comments. Polperro is a wonderful village and so easy to fall in love with as we did when we first came here. Many of our guests just come to Polperro for brief visit and then like you decide to stay for a few days and many become regulars and stay with us every year, some several times a year. We are particularly pleased that you mentioned Room 6 which is at the rear of the hotel, in fact we have 4 rear view rooms which are initially not so popular as most prefer the front of the hotel but after experiencing staying in a rear view room, with little view, guests often ask for these back facing rooms again on their next visit as they are very quiet and relaxing. However because of the position of our hotel, guests have a choice of front or back facing rooms to suit all tastes. Thank you for also mentioning our car park which is one of the many advantages of staying with us and is free to our guests. We are the closest accommodation provider to the harbour with on site parking which provides convenience and security. We hope to see you again in the not too distant future and thank you again for your review which is very much appreciated. Kind regards, Carina Marta, Partner
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250 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Weymouth, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 September 2013

My wife and I stayed at the Claremont Hotel for a weekend at the beginning of July. From the time I phoned to book the room to the time we left, Carina could not do enough for us. Nothing was too much trouble and she always went about her business with a smile. She really made us feel welcome.
Some reviewers have said that the place is old and a bit dated but that is the whole point about Polperro in general. It is supposed to be like that. The whole hotel is extremely clean. Our bedroom was very comfortable with loads of hot water to shower.
Breakfast is served at a set time each day, but not to early, to ensure that everything is freshly cooked and at its best. You could have almost anything you wanted as long as you asked the night before. We had the standard breakfast and it was superb.
This was our first time to the Claremont Hotel but I am sure it won't be our last.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank GARRY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 22 September 2013
We have just read the two latest reviews, your's being the most recent and it has made us both very happy indeed. We really appreciate you taking the time and trouble to write the review and your comments and very kind words are indeed a great bonus. You have very adequately put into context the sometimes adverse comments about our hotel looking tired but as you correctly point out it is clean, comfortable and in keeping with the nature of an historic fishing village which it is and advertised as such. While the hotel is old it has been modernised in ways so that the old style remains but the amenities such as you mention, the showers and hot water, is most definitely completely modern. We are so pleased that you really enjoyed your stay with us, and our breakfasts, and we really hope to see you again in the not too distant future. Thank you again for such an excellent review. Kind regards, Carina Marta, Partner.
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Worcester, United Kingdom
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2013

My husband and I have just returned from a long weekend break in Polperro. We had a lovely room overlooking the road. As very little traffic passes down the road, this was not a problem at all. Breakfast was lovely, I ordered poached eggs and bacon every day and these were cooked to perfection and served on hot plates, which is wonderful. My husband had the full English, which was also perfect. We would have no hesitation in recommending this hotel to our friends.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Sue795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 22 September 2013
We have just read the two latest reviews, yours being the first and it has made us both very happy. Thank you so much for your very kind words and in particular about the room facing the road, as this sometimes worries guests when they see the hotel is close to the road. Your are quite correct, not much traffic passes down this road as only permitted vehicles and deliveries are allowed and the road is narrow so traffic moves slowly and the hotel is high up so little or no traffic noise reaches the rooms. The main advantage with our hotel is that we have a car park immediately opposite the hotel and therefore our guests vehicles are permitted into Polperro. Some guests do not realise how important it is for our hotel to have a private car park, until they arrive that is, and see the true situation. Your further comments about the room, breakfast and recommendation are equally appreciated and we really hope that we will see you and/or your friends in the very near future Thank you again. Kind regards, Carina Marta, Partner.
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Porirua
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2013

We were travelling through England and were told to go to Polperro. We booked in with this very friendly welcoming young woman. She made our stay a joy. She was helpful,happy and bubbly the whole time. Her partner was the cook and his breakfasts were great. The rooms were spotless but a little tired and in need of a make over. A very pleasant stay. A town well worth viking for its quaintness and history.

Room Tip: All the rooms are much the same but if you find stairs a problem then not to far up would be the thi...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Revs1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 17 September 2013
Thank you so much for your review and your very kind words. Polperro is very well known for its history, quaintness and friendliness to visitors and has been the subject of many television programs highlighting these qualities which is why Polperro is so popular to visitors and locals alike. We try our best to make your stay in our hotel equally as satisfying as your visit to Polperro and we are very pleased to note that your review confirms this.We hope that we will have the pleasure of you staying with us again in the not too distant future. Kind regards, Carina Marta, Partner.
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Solihull, United Kingdom
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 August 2013

Great location for this hotel in Polperro and has it's own car park for residents too. Saves trudging up and down the big hill or getting the trolley bus with your suitcases. Although the buses are fun ! Friendly service and very clean rooms, although slightly dated but completely in keeping with other hotels and Inns in the area. The Breakfast was 'ok', pretty standard and edible - nothing spectacular.

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank Julia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 8 September 2013
Thank you so much for your very good review and for mentioning in particular the items about our hotel that you liked the most. We are sorry to read that you were not so impressed with our breakfast as opposed to our other guests according to their reviews. We do try to choose the best available local ingredients and perhaps it was our breakfast style or service that was not suitable to you. Perhaps for example you like some items cooked more well done such as a hard egg or crispy bacon. We hope that you will return to give us another chance to serve you and if so then please tell us how you like your breakfast served and we will do our very best to oblige. Thank you again for your honest review. Kind regards, Carina Marta, Partner.
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South Wales
Level 5 Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 August 2013 via mobile

I've just returned from my fourth stay at this hotel, and the reasons I keep returning are still in place. Lovely well presented rooms. Immaculately clean hotel throughout and the charming Carina to top it off. I think the breakfasts have actually got better too.

I'm going to make a special mention about the cream tea at the Claremont. It's huge, tasty and from what I can see, the cheapest in Polperro (£2.99). Freshly home made warm scones, tonnes of jam and clotted cream and enough tea or coffee to raise the titanic.

We're already considering our next visit

Thank you to Carina and Arpi

Mike and Louise

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeCfromEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 28 August 2013
We are extremely pleased and very happy to welcome another of our regulars back for another stay. It was really great to see you again and made all the better by the lovely weather we have been having recently. What more could we ask for, returning guests and lovely weather, it makes our work so much easier and pleasant. Thank you for your excellent review, such kind words and knowing you from your regular stays we know that your words are genuine and we really appreciate them. Thank you for also mentioning our breakfasts and cream teas, we do try to do our best in all areas and we are particularly proud when our breakfasts and cream teas are mentioned in particular as we seek out good ingredients from local suppliers and then it is down to us to do these ingredients justice, in the main we hope we are successful! It is very pleasing to note that you are already considering your next visit and we are looking forward to that very much indeed. See you soon. Kind regards, Carina Marta, Partner.
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Swindon, United Kingdom
1 review
Reviewed 25 August 2013

Nice, clean hotel with parking space and excellent breakfast.

We stayed there with my fiancé, we love the atmosphere and the warm welcome. Carina and Arpi always treats us very well.

We had a nice room on the top. It was clean and very spacious.


Well done and thank you very much!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Hunglish C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mont2rgclare, Owner at The Claremont Hotel, responded to this review, 28 August 2013
Thank you for your continued support , it was our great pleasure to welcome you both back once again. It is always very rewarding to read such positive feedback and to know that we made your stay so memorable.Thank you for taking the time to post a comment on the site following your stay,we can not wait to see you very soon.Kindest Regards, Carina Marta, Partner.
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Additional Information about The Claremont Hotel

Property: The Claremont Hotel
Address: The Coombes, Polperro PL13 2RG, England
Region: United Kingdom > England > Cornwall > Polperro
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Suites
Hotel Style:
Ranked #2 of 2 Hotels in Polperro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Claremont Hotel 2.5*
Number of rooms: 12
Official Description (provided by the hotel):
Welcome to the Claremont Hotel The Claremont Hotel is a privately owned and family run hotel centrally positioned in the heart of Polperro, offering very comfortable accommodation, and less than three minutes walk from what is probably the prettiest fishing harbour in south east Cornwall, if not in the whole county. The Claremont Hotel faces south overlooking the valley and rooftops, and is ideally positioned for a short walk to all the village attractions and facilities. The hotel and its accommodation has been modernised so that our guests enjoy the comfort that is expected these days, yet it still retains its character, as parts of the hotel date back to the17th century,when it was most probably a fisherman's cottage. Please note that the Hotel does not have views over the harbour. With effect from 1st June 2016 Introducing a new concept in providing low cost accommodation. Bed and Breakfast is being replaced by Bed on a Budget. Breakfast will not be served and will not be available. A saving on up to £20 per night over the previous Tariff. A cooked breakfast is becoming a thing of the past as people are becoming more health conscious but when available, as on holiday, it tends to be eaten as it is included in the price. Also it is tempting to remain in bed so either forego the lie in or get up for breakfast. Now you can stay in bed as long as you wish knowing that you have already made a saving on not having breakfast. Further savings have been made by reducing the amount of room service normally provided. In effect all this means is that we no longer change bed sheets and towels on a daily basis, however the bathmat will be changed each day, tea/coffee/milk will be topped up and your waste bin will be emptied each day. For stays of one week or more a full room service and change of bedding, towels etc will be carried out after 3 or 4 days at managers discretion. We have also reduced the reception hours and we no longer accept check-ins after 6.30pm and if guests do not arrive by 7pm the booking is classed as a no show and therefore cancelled. These cost savings in laundry, wages and materials are part of the cost reduction that Bed on a Budget is able to provide guests and the saving can enhance your holiday experience by using these cost savings as you wish. Children under the age of six years are not normally accepted ... more   less 
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Also Known As:
Claremont Hotel Polperro
The Claremont Hotel Polperro, Cornwall

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