My husband booked a surprise trip for me in October 2013 as im a fan of Doc Martin. As we drove past the hotel my heart sank, it was shabby and looked unkempt. on entering the hotel we were met with the most overwhelming smell of DOG. (i love dogs).When shown up to the room (the best in the hotel my husband was told ROOM 11). On enetering it , we were met with an ice cold blast, the room was freezing. On looking closer we found that two of the walls were very wet from the ceiling to half way down. It was not fit to stay in.we were told they had , had a problem. We stated is was not fit for purpose and walked out. My husband had already paid £148 for the night. On a conversation that we had later we were offered a 50% refund wich my husband did take, but we should have insisted a full refund was the only option.
The proprieter states it was fit for purpose.
The place is very over priced and in my opinion is cashing in on Doc Martin .
- Also Known As:
- The Bay Hotel Port Isaac, Cornwall