My mum is currently staying at The Bay as part of a Shearings holiday and she's just called to give me an update.
Although she's having a wonderful (and busy!) time, she's very disappointed with her room. There seem to be wide variations in room standards so I would guess these reviews will differ dependent on which room the people were allocated to.
My mum had forgotten to ask for a sea view and she has a very small dingy room which overlooks a yard. When I called the hotel to request a change the staff member was really good. Unfortunately they're full so the room can't be changed but she was very pleasant.
I have noticed an earlier review where there was a complaint about the lift not working, along with a response from the manager giving the impression that the incident may be isolated. Well, my Mum's been there for 3 days and the lift hasn't worked once. If you're infirm and can't handle stairs, I would consider this before booking. Mum's on the ground floor which means she doesn't need the stairs but her room in small and dingy. Are there ground floor rooms that have sea view and are brighter? Worth checking.
Mum would probably stay there again because of the location and the friendly welcome but would be very clear about which room she wanted.
- Official Description (provided by the hotel):
- Situated in an elevated position overlooking Porthminster Beach, this welcoming hotel commands stunning views across the bay. St Ives is renowned for its fantastic beaches, picturesque harbour and bustling streets full of interesting boutique shops. Bay St Ives Hotel is in a perfect location only a short walk to most holiday attractions. With open plan lounges to enjoy the views whilst listening to the evening’s entertainment, a break here is truly relaxing. A courtyard is open spring and summer for alfresco seating and you’ll be able to sample the wonderful light that has made St Ives such a mecca for painters and artists. For the more adventurous, St Ives makes a wonderful base for visiting many of Cornwall’s finest sights and attractions. ... more less
- Reservation Options:
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- Also Known As:
- Bay St. Ives Bay Hotel St Ives, Cornwall