I have stayed at this hotel a few times and always had average stays at reasonably cheap rates. This time however, we had an awful stay. Unfortunately I have tried to speak to someone about it whilst I was there, send an email, left messages etc since Ive been back before I wrote a review on here but unfortunately despite promises to get back to me, no one has so I feel like I should write a review on here.
The stay started badly with a blunt receptionist and a room key that didnt work but that wasn't the end of the world.
The room was very small and for the money I think the size of room and bathroom was appalling. Im not a large person (a size 10) but I found the bathroom difficult to manoeuvre in. The breakfast was greasy, cold and disgusting. We went an hour before breakfast ended so expected everything to be hotter and fresher. So disappointed. Will never stay here again! Mostly disappointed with the fact that no one has contacted me despite several attempts to speak to someone!
- Official Description (provided by the hotel):
- Providing comfortable accommodation with every amenity you would expect from a luxury award winning AA 3 star rated Hotel in Cornwall. The Chy an Albany occupies a wonderfully elevated site with magnificent views overlooking Portminster beach and St Ives Bay in Cornwall.Only a short walk into town and with ample free off road car parking.The hotel provides an ideal base to explore St. Ives and its renowned Tate Gallery, as well as the quaint harbour side, cobbled streets and collection of beautiful beaches that have captivated artists and tourists for over a century. The hotel is also just a short walk from the train station at the bottom of the hill (approximately 3 minutes). The new 'Lighthouse Bistro' is an art-themed restaurant, showcasing a wide range of art from local artists. The gallery-style restaurant offers contemporary dining using the very freshest local vegetables and produce, fish straight from the sea and Cornish made cheeses alongside exotic foods and wines from around the world. ... more less
- Reservation Options:
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- Also Known As:
- Chy-An-Albany Hotel St Ives
- Chy-An-Albany St Ives, Cornwall