My family and I stayed for seven nights at the beginning of June in a self catering room within the hotel. At first glance the room seemed ok until you looked closely. The sofa and chairs looked like dogs had slept on them, they were filthy and the dining set was threadbare. The cream rug was so dirty that we ended up covering it over so that our baby could sit and play on the floor. The apartment was the only one to have a balcony and I was expecting lovely wrought iron patio furniture but what we got was two dark green plastic chairs...
We ate in the restaurant on one occasion and again it seemed ok at first but when we were shown to our table, the fabric on the chairs was ripped and faded. The food was nice but nothing special.
It's odd because there was not one major thing that I would have gone and complained about it was just not what I expected considering the very hefty price tag on the room that we stayed in.
We were there for seven nights and on four of those, there were weddings at the hotel and it seems to cater very much for that market and you almost feel like an intruder.
I wish that the decor could have been different. It could be a fabulous room if just kept white and bright but the lounge was bright pink, as was the twin bedroom and the master bedroom was dark blue which looks lovely in a brochure but the room only has one small window and it was so dark. The bedroom window would not stay open either, this may have been a security thing with being on the front of the hotel, but it was really oppresive and we had to prop it open (rather blasphemously) with the hotel bible! The outdoor pool was lovely but the indoor pool was really moldy and not very pleasant.
We love St Ives and have been tons but would never stay at treganna again.
- Official Description (provided by the hotel):
- Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more less
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- Also Known As:
- Tregenna Castle Resort St Ives, Cornwall