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“What a brilliant weekend”

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Tregenna Castle Resort
Ranked #10 of 20 Hotels in St Ives
Reviewed 24 April 2014

Completely by luck we found Tregenna by scouring on-line for accommodation after a last minute decision to escape to St Ives. It looked and sounded perfect but nothing prepared us for driving down the long driveway to the main castle styled hotel. "Are you sure this is it? How much are they asking for?" A golf course, outdoor swimming pool, croquet lawn, exotic gardens, gym, bistro, tennis courts & a view that was aided by a stunningly beautiful Cornish morning that was simply outstanding.
This was followed up with a warm welcome at reception and a really comfortable apartment overlooking the stunning bay. The location is probably 1/2 a mile from the bay area and you are on top of a very steep hill so maybe not for everyone. Apart from the benefits of stretching the old legs the walk does mean you don't have to fight for parking in the packed town centre.
Buffet breakfast was busy but filling. Sadly the coffee of all things was really awful and just unnecessarily cheap and nasty!! The Bistro menu wasn't particularly adventurous and there are much better options elsewhere.
I think that the main hotel building could do with some refurbishment as the decor looked a little tired but the separate apartment and lodges were much improved. We made use of all the facilities through the course of the weekend and for a family break this offers loads of stuff for everyone to do and represents great value for money.
We had a fabulous weekend and will definitely recommend to couples or families; something very different and really special.

  • Stayed: April 2014, travelled with family
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1  Thank alan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 29 April 2014

Thank you for your insightful and complimentary review. We are presently in the throes of upgrading and renovating the areas of the hotel that require attention and will continue until we achieve closure.
I am pleased that you consider us to be value for money and that you found plenty to keep you occupied. We are grateful for your recommendations and hope that you will give us the opportunity to welcome you back.

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1,330 - 1,336 of 2,714 reviews

Reviewed 23 April 2014

The Tregenna is a lovely place to stay. Some of the rooms aren't as nice as the others so try to get a sea view or one facing the gardens. You can sometimes get very good deals for a two night stay. It's always worth checking the offers. It's a great walk through the gardens to the centre of town. The staff are friendly and approachable. The Cornish breakfast is excellent and the Bistro is very good too! There is a nice pool and gym facilities. Definitely recommended for a treat or a weekend getaway!

Room Tip: Ask for a room facing the gardens or a sea view
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  • Stayed: March 2014, travelled as a couple
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1  Thank OscarAtkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 24 April 2014

We are very pleased that you enjoyed your visit and that you consider us to be such a lovely venue. Thank you for all of your wonderful compliments and for your recommendation.

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Reviewed 22 April 2014

Stayed in one of the apartments overlooking the golf course. Really nice and spacious, everything you could wish for, we thoroughly enjoyed it and we will definately look at staying again next year. I can only say please can you make sure there are t.v.'s in the bedroom for next year. I like to have my morning coffee relaxing watching a little bit of t.v. There was a gentleman on reception who booked us in for our stay and was very polite and helpful. The ladies I'm afraid were not quite as obliging (not rude), but I needed to see a doctor nothing serious just a slight ear infection, there was a young girl on reception, asked about doctor, she said yes one in town and.................................. found it really hard work, trying to find out exactly where doctors surgery was, taking into account we didn't know the town, we eventually dragged it out of her so probably a little bit more training needed there. But all in all we had a lovely holiday, didn't eat in restaurant as found we needed a little bit more time there, maybe next year!!!

  • Stayed: April 2014, travelled as a couple
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Thank linda2360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 24 April 2014

Thank you for your review, compliments and great rating. We are very happy that you were so pleased with your accommodation and that you are already considering another visit, next year.
I am sorry for any confusion regarding directions; not all of our reception staff are local.
I hope that we will see you again next year, or sooner.

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Reviewed 22 April 2014

This was the first time we stayed at Treganna and it will not be our last! We had a wonderful Easter weekend, the staff were very friendly and helpful, lovely food and the rooms were spacious and comfortable. The grounds and facilities were excellent and the views over St Ives were stunning. If you want a holiday which has everything go to Treganna.

Room Tip: The view from the rooms that have sea view is spectacular
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  • Stayed: April 2014, travelled as a couple
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Thank anne h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 24 April 2014

I am very pleased that we made such a great impression upon you that you will visit us again. Thank you for your review, compliments and rating. We hope to see you soon.

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Reviewed 22 April 2014

We have returned from a great Easter break at the Tregenna. The hotel itself is quite ordinary and would benefit from some updating in areas but it is clean and the room we had was lovely and big. The bathroom was quite dated but it was nice to have a big bathroom with a window and a proper sized bath. Decor wise very similar to Marriott's. The grounds are beautiful and the walk down to Porthminister beach is literally 10 mins, the walk back takes longer as it's very steep but this is St Ives, so expected! The real plus of the hotel is the staff, children's services and the food. The restaurant meals we had were superb. Castle Kids was great and we used it a couple of times during our stay, the ladies there were lovely and the activities put on each morning & afternoon for the children in the hotel were excellent! We used a Living Social deal so we felt we received excellent value for money as well. We will return!

Stayed: April 2014, travelled with family
Thank scdempsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 24 April 2014

It is great to know that there were so many positive aspects to your Easter break. And that you took advantage of our facilities and grounds. It is also pleasing to know that you consider us to be excellent value for money.
Thank you very much for your review and marvellous compliments.

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Reviewed 22 April 2014

We, (my husband and two children of 8 and 6) stayed in the luxurious Bayview apartment in the first week of the Easter holidays. I cannot express in words just how wonderful our holiday was. The staff are fantastic, friendly and helpful, nothing was too much trouble. The man on reception on the morning of departure (Friday 11th April) was just delightful. Incredible friendly and asked where we were from etc and took the time to speak to our children. The actual apartment was just stunning. Clean, spacious and the views were out of this world. My children still talk about the amazing views! We all really enjoyed the breakfast with lots of choice and in a nice relaxing atmosphere. The walk down to St Ives was very enjoyable and very pretty. I have not a bad thing to say about the hotel or staff and we hope to visit again next year sometime. When we left, the emotion of the holiday overwhelmed me and I had a small tear. The views are so breath-taking, I didn't want to leave. Thank you Tregenna Castle for an unforgettable stay.

The Weston family from Tetbury, Gloucestershire

Room Tip: If you can, book Bayview- you won't be disappointed!
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  • Stayed: April 2014, travelled with family
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Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 24 April 2014

Thank you for such an heartfelt and emotive review. I am very glad that you and your family had such a wonderful time in Bayview and that it created such a fantastic impression upon your children.
Thank you as well, for all of your kind compliments and outstanding review. I sincerely hope that you and your family will give us the opportunity to welcome you back.

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Reviewed 21 April 2014

This was the second time we have stayed here and once again the choice proved to be spot on. Absolutely lovely view of St Ives Harbour from the room, which was indeed comfortable and well appointed. The staff seemed very obliging and knowledgeable, especially in the Brasserie. The full English breakfast was top rate and the whole experience was good. Of course the excellent Easter weather helped but even if inclement there are plenty of activities in and around to help.

Room Tip: Go for a sea view
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  • Stayed: April 2014, travelled as a couple
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Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this reviewResponded 22 April 2014

I can see from the history of your contributions that you are seasoned traveller, which, in my opinion, makes your review of our hotel all the more panegyrical and flattering. Thank you very much, I hope that we will see you again sometime soon.

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Additional Information about Tregenna Castle Resort

Address: Treloyan Avenue, St Ives TR26 2DE, England
Region: United Kingdom > England > Cornwall > St Ives
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in St Ives
#9 Family Hotel in St Ives
#9 Romantic Hotel in St Ives
Price Range: £100 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tregenna Castle Resort 3*
Number of rooms: 80
Official Description (provided by the hotel):
Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more   less 
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Also Known As:
Tregenna Castle Resort St Ives, Cornwall

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