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“Full of Great British Culture”

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Tregenna Castle Resort
Ranked #9 of 21 Hotels in St Ives
Cowbridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Full of Great British Culture”
Reviewed 15 May 2014

Tregenna Castle Hotel was very easy to find situated on the main road through to St Ives, although once your through the gated entrance you feel as though your in the middle of nowhere..the beautiful gardens and golf course made fantastic settings for the gorgeous ivy covered castle entrance. Parking was plentiful and good size spaces for those not wanting door dents!!..the views from the side of the hotel were spectacular over looking St Ives and the surrounding coatline..there is a quaint little outside bar overlooking the outdoor pool which is equally as gorgeous that is fenced for the safety of any young children wishing to explore.. sunbeds are provided around the pool if you chose to sit around it..Once inside the beautiful old building there is a very welcoming reception area with cheerful staff that took time out to explain the full facilities of the hotel..our room was no.144 and I would highly recommend this room.. it was very quite and huge..with stunning sea views to one side and the walled subtropical garden the other..the bathroom was slightly dated and the shower had very little water pressure but hardly supprising with the size of the old building..the towels were fabulous again huge!!..breakfast needless to say was a success too..all the food was hot fresh and presented well..buffet style full English..fresh fruit..croissants..cereal and fruit juice something for everyone..the dining area was big enough to actually be able to have a conversation without the people on the next table feeling the need to comment!!.. fresh linen cloths on the tables and the staff were very attentive...Overall Id say this is one of the best hotels we have ever stayed in and we travel about a bit..I would most certainly go back and stay again.. a first for me..Thank You

Room Tip: choose room 144
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 17 May 2014
Thank you very much for your informative, detailed and complimentary review. For me, the most flattering aspect is your final sentence, though. Again, thank you. And for rating us with five stars. We hope that you will come back and see us again.
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2,558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (844)
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English first
Daventry, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 May 2014

We stayed on a tregenna weekend special from a Sunday Night. Really good value for the location, really nice room, and exceptional staff (with one exception).
The room was OK, not mind blowing, the bedroom itself had great views over the town, however the housekeeping lead a lot to be desired - there was evidence of old soap left in the room, and after day one - the shampoos that were used - no replacements were offered. The shower was poor - and generally needed an update.
The leisure facilities are poor - the guy on the reception was more interested in looking for a new car on autotrader than really helping - the words - just walk through the gym to the changing rooms - you cant get lost were muttered. The pool was OK, but really needed a deep clean. The biggest gasp - was having to pay to hire a towel - regardless of spending more than £200 in the hotel - nuts really. Oh - and male and female changing rooms at the back of a gym with guys doing weights?! Yep not ideal.
St Ives is a great spot - hotel in nice - being a relatively young couple - can get a bit overtaken by the bus tours - but get over that and you'll find a nice hotel. The staff are very knowledgeable of the local area - with great hints and tips.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UK-1234-BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 17 May 2014
We are pleased that in general, your trip was enjoyable and that you considered us to be value for money. We are also pleased that you were happy with our staff, but the one exception has filled us with dismay, and we will investigate. I am sorry for any distress that this may have caused you.
Guests are welcome to use the towels from their room, when using the leisure centre, and have them replaced by our housekeeping team.
Thank you for your review and compliments
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Ingatestone, United Kingdom
Level Contributor
176 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 12 May 2014

We spent a delightful 2 days here having been allocated a superb room in the West Wing which gave lovely views of St Ives .Reception staff were very helpful. The grounds are lovely and there is an excellent woodland walk which takes you part way to the beach and/or town. Excellent sport facilities. Breakfasts gave a good choice and were efficiently dealt with.
My only disappointment was the time it took to serve the evening meal in the restaurant . The waiting staff were very efficient and willing but there was a hold up in the kitchen which resulted in our meal,and those of several other diners taking an inordinate amount of time. Notwithstanding this ,we enjoyed our stay and would return and recommend the hotel

Room Tip: Rooms in the West wing are spacious and give glorious views of the town
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALANJL55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 13 May 2014
I am very sorry that delays in the kitchen marred your visit, but grateful that despite the inconvenience, you enjoyed your stay and would come back and visit us again.
Thank you for all of your compliments and your review, we look forward to welcoming you back.
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Bristol, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 May 2014

We had an enjoyable 3 day stay at the Tregenna Castle Hotel. It stands in lovely grounds and has a pleasant, though steep, walk down to town. Not best coming up for the very elderly. If you drive down might be difficult to park in town in high season. We liked the walk as it gave us exercise. I am 70. Staff very friendly and room was nice. There was always a friendly staff member on hand to help with anything. Found food of a good quality. It had an old fashioned feel in the main hotel.

Room Tip: Ask for a sea view - costs a bit more.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 13 May 2014
We are very glad that you had a pleasant three day break with us and that everything, except the uphill trek, met with your approval. Thank you for your compliments and for taking the time to post a review.
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Plymouth, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 May 2014

Had the pleasure of staying at Tregenna Castle this weekend. A warm welcome and the comfiest bed I've ever slept in!!! Breakfast was good too and fantastic views. Walked into town from the hotel and all downhill, about 10-15mins in total but would recommend getting a taxi back, cost about £6. Would definitely recommend having a look on their website too for good deals :)

Room Tip: We had a room at the back of the hotel and lovely and quiet. If we wanted a seaview we would have h...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EMMA J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 12 May 2014
We are pleased that you considered your visit a pleasure, and that the bed was so comfortable. Thank you very much for the outstanding rating and kind comments. I hope that we will see you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tamworth
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2014

We had a perfect stay at the Tregenna Castle Hotel recently. We booked at the last minute and travelled down the next day. We were welcomed by very pleasant professional desk staff. We entered our room to find a very spacious clean well decorated room with lovely views, and an enormous bathroom suite. We had a very peaceful sleep in a comfortable very large kingsize bed, with no outside or hotel guest noise to bother us, it was a very silent night to ensure a great nights sleep. Breakfast the next day was lovely, staff were very attentive and friendly, treat you like royalty. Views from the restaurant are lovely looking out across the tropical gardens to the sea. We had a walk after breakfast through the gardens including the tranquil walled garden, and the tropical plants and waterfalls made you feel like you were in a rainforrest. We gazed over the hotel pool again overlooking amazing sea views. We will definitely stay here again, it was a truly memorable stay with an added bonus of only being a short 10minute walk into St Ives.
Its rare to find such a large hotel with such a personal friendly British touch. Well done to all the staff and management, we will be back.
Mr and Mrs Hughes room 143.

Room Tip: I bet theres not a bad room in the place, all would have amazing views of either the sea or gardens
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank carol g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 12 May 2014
Thank you for your complimentary and thorough review, and for rating us with five stars. We are extremely pleased that you had a relaxing and pleasant stay and that you took advantage of our scenic and serene walks through the Estate.
We are exceedingly glad that you will come back and visit us again and look forward to welcoming you back.
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London, United Kingdom
Level Contributor
175 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 May 2014 via mobile

Went on a 3 day break on a Living Social deal which was excellent value for money.
Good service from all staff encountered.
Huge bedroom with fantastic view but lacking in anywhere to put clothes other than hanging.
Bathroom needs updating but clean and functional.
Cord on kettle too short so have to boil on the floor-potentially dangerous.
Excellent breakfast everyday again with attentive staff overseen by a great manager.
Overall a pleasant stay based on the price that we paid.

Stayed May 2014, travelled as a couple
Helpful?
Thank royTrowbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, 8 May 2014
We are very happy that you took advantage of one of our special offers and that you considered us to be value for money. Thank you for complimenting our staff and breakfast.
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Additional Information about Tregenna Castle Resort

Property: Tregenna Castle Resort
Address: Treloyan Avenue, St Ives TR26 2DE, England
Region: United Kingdom > England > Cornwall > St Ives
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in St Ives
#9 Romantic Hotel in St Ives
#9 Family Hotel in St Ives
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Tregenna Castle Resort 3*
Number of rooms: 80
Official Description (provided by the hotel):
Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more   less 
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Also Known As:
Tregenna Castle Resort St Ives, Cornwall

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