This hotel needs major investment to update the bathrooms etc.It would be a lovely five star hotel with the beautiful gardens,building, location and golf course so any investors out there go for it.When we arrived we were met at the car by the duty manager who helped with the luggage,booked us in and brought us up to the bedroom.He was most pleasant and efficient.The plumbing in the bathroom was in a very poor state.We did mention it but to no avail.I used the swimming pool which was over heated with the steam rising and drips dropping off the roof on top of me in the pool.It all needs a major overhaul.Would it meet health and safety standards?
Breakfast was hit and miss.In fact it improved at the weekend.Food in the restaurant was okay.
Staff need new uniforms and training.You do not pick a knife off the floor and place it on the table for us to use.
We had a lovely holiday in Cornwall and will be back.The people are so friendly and the scenery beautiful.When the hotel is fully renovated it would make an excellent location for a holiday.Really a gem.
- Official Description (provided by the hotel):
- Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more less
- Reservation Options:
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- Also Known As:
- Tregenna Castle Resort St Ives, Cornwall