Due to a family wedding in Lelant our guests booked in total 10 chalets. Booking process was straightforward despite the various bookings. On arrival the reception staff were polite and extremely helpful making our booking in stress free, our chalets were all located close to each other which made for a great week for our guests. We arrived with cleaning materials but every Chalet was spotless and no cleaning by us required. Not one chalet was damp, despite the constant rain we had all week except for the wedding day! Can’t just have been good luck as we had 10 chalets!
Housekeeping staff were fantastic and helpful when guests had realised they had left items at home! Maintenance staff all helpful and responded very speedily to anything we asked for. Some of us used the pool, lifeguards were friendly, professional and helpful, pool and changing rooms were beautifully clean. We only used the club one evening; ents staff ensured we had a fun evening.
The park manager Matt needs a special mention as he went out of his way to ensure that all of our requests were met with a friendly “yes we can do that”. One example of this was the need for a coach to arrive to transport guests, as well as parking for the horse drawn coach. I cannot thank the park manager , Matt and his team enough for all the help and for making the week of my daughter’s wedding a very special one. THANK YOU ALL
- Official Description (provided by the hotel):
- Our St Ives Holiday Village is set in over a hundred acres of woodland, making the whole park a gorgeous, relaxing place. As for facilities, St Ives Holiday Village has everything you could want during a Cornwall holiday. You won’t have to worry about the kids getting bored with our games room, featuring a pool table and all the latest video games. We also have a children’s play area just for kids, and you can let them swim in our large indoor heated pool without worry as we always have life guards on duty.In the evenings, you’re welcome to enjoy the nightly entertainment we offer at The Rafters Club, our very own club where we put on dancing, discos, competitions and more! You can also order you and your family some pub grub or get a takeaway. ... more less
- Reservation Options:
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- Also Known As:
- St. Ives Holiday Village Hotel St Ives
- St. Ives Holiday Village St Ives, Cornwall