I have never felt the need to write a review like this before but people must be warned!
I stayed here with my young son last week as a pre 5th birthday treat and No 8 Windsor pretty much ruined our trip! Roy, the owner was rude, condescending and could not have made us feel less welcome. My son had a small accident, completely out of character but hey these things happen with children, on our first night and when I told Roy the next day and apologised he was livid and proceeded to shout at me in front of my young Son?! That night I find that we have been left with one pillow only each (punishment, I don't know?!) and have had a thick sheet of tarpaulin like material put under our sheet with no attempt to make it comfortable. I got less that three hours sleep. Also a bag of clothes that had been separated from the rest as they needed to be laundered, that I had left in the room had been discarded. I actually did not even bother bringing it up as I knew they would not care! The room was dirty, the decor was tacky, no shower gel, flannels or shampoo was provided. On our second night there the water in our room ran BROWN! I unformed Roy that we were unable to wash and had no drinking water and asked if we could have some bottled water for the morning. His response- no and it should run clear by the morning! In other words, he did not care. Roy also felt the need to tell me 8 times (and I counted) that I must vacate the room by 10am. Even texting me half an hour before check out. This again made us feel very unwelcome.
We were promised a Tate pass and on the morning of the check out I asked for it and was again told- no! I even had trouble getting him to agree to keep a small travel bag and Trunkie there for the day so we could explore St Ives a bit more. Initially he would not agree to keeping them for more than two hours?!
I have stayed in 5 star hotels, your run of the mill B&B's and little shacks in Thailand, THIS IS THE WORST PLACE I'VE EVER STAYED! Go elsewhere!
- Official Description (provided by the hotel):
- South-facing Victorian granite terrace overlooking St. Ives Town and bay. Rooms are let on a room only basis and are equipped with kettle, toaster, fridge and tea and coffee. Shops and restaurants are only three minutes away and the beaches not much further. We have two double rooms, one fully en-suite, the other with ensuite shower room, and a self-catering apartment which will sleep four. Some parking is available. ... more less
- Also Known As:
- No8 Windsor Terrace St Ives, Cornwall