We booked into The Ship and Castle for 4 nights Bed and Breakfast. The hotel looked very inviting and the view to die for. Prior to this we had stayed at The Imperial in Exmouth,, where we had a very comfortable stay. The room we were given at The Ship and Castle made our stay an absolute nightmare. The window would not open and we were overlooking a pub where people were dining on a roof terrace. so we had to keep our curtains closed. The staff were informed and they offered us a choice of two more rooms. The second choice had the same problem with a window that would not open It was a double room and we specifically wanted a twin as we find this more comfortable. The third choice had no shower only a bath.We had no choice but to endure this hot little room . The staff gave us two fans and a dehumidifier. The fans were not very effective.We spent the least amount of time we could in our room as it was not bearable. We did report this but no one seemed too bothered about our plight . The least they could have done was to purchase a couple of decent fans. The breakfasts were lovely and the staff hard working and polite. Anyone going to stay please avoid room 205 especially in this weather This problem appears to be known to the management and sadly ignored. It is most unfair when guests have had to have their stay ruined so the hotel can make money ..
- Official Description (provided by the hotel):
- Where the Rivers' Fal and Percuil meet to join the open sea, St Mawes boasts the perfect picture postcard retreat and at the heart of the village, right on the quay you will find The Ship and Castle Hotel. Once The Ship and Castle Inn, and a warren of small fishermen's cottages (remnants of which can still be seen at the rear of the existing building) The Ship and Castle is now a 54 bedroom hotel with all the charm and character one would expect for its location. Our bar and lounges offer the perfect location for a peaceful day in St Mawes watching the world go by, or enjoying a traditional Cornish Cream Tea. We have a selection of sea view rooms which understandably are in high demand and are well recommended to make your stay that little bit more special. ... more less
- Reservation Options:
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- Also Known As:
- The Ship And Castle Hotel St Mawes, Cornwall