Following a great break at the Imperial in Tenby we booked a 2 night stay at the Ship and Castle. Allocated room 129. Boiling hot and unable to turn off radiator. Over kitchens with attendant smell and noise from early morning. Complained and moved room to 114. Apart from the toilet struggling to flush a piece of loo paper, let alone anything more substantial, the room was fine and the view fantastic.
The restaurant was awful. Night one took till the main course before any wine arrived. Wine waiter asked if the chardonnay we wanted was red or white. Night two the a la carte mussels bareley covered the bottom of the pan. When we complained the Head Waiter said "I told the chef I would get complaints if I take that out".
Had a tuna salad as replacement which comprised shredded lettuce, tomato and flakes of tuna. All staff pleasant but unsure of the language and poorly trained.
All in all a disaster for us and our two friends that we took with us. On check out the receptionist wisely did not ask if we had enjoyed our stay.
We will not return.
- Free Wifi
- Free Parking