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“Special memories at the Idle Rocks”
Review of The Idle Rocks

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The Idle Rocks
Ranked #1 of 5 Hotels in St Mawes
Certificate of Excellence
Reviewed 18 October 2013

My elderly mother and myself stayed for a few days recently at the new recently refurbished Idle Rocks. Upon entering on the first day to our departure we were treated exceptionally. All of the staff were very attentive, polite, courteous and nothing was too much trouble. We are regular visitors to St Mawes and often call in for drinks and we have to say that the refurbishment is absolutely first class. The decor and ambience is very relaxing and the background music is soothing. We had a juliette balcony room which was just stunning, aside from the fabulous views which you have from almost everywhere you are seated in the hotel, the style and decor is just beautiful. It was a very spacious room with a gorgeous bathroom and every facility you would expect in a hotel of this standard.
We would definitely recommend the Idle Rocks and look forward to returning in the near future.

  • Stayed: October 2013, travelled with family
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1  Thank Denise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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357 - 363 of 423 reviews

Reviewed 17 October 2013

It was the perfect sunny Autumn day for taking tea on the terrace and watching the boats and the world go by. The cream tea was lovely, the service pleasant and the atmosphere just wonderful. We wandered around the lounge and restaurant areas before leaving and the decor is exceptional with a nautical, seadrift theme. If we visit the area again, would love to stay here and soak up the village, the waterfront and this hotel.

  • Stayed: September 2013, travelled as a couple
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2  Thank PollardHackett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

Having visited St Mawes a few times in recent years it was great to see that the Idle Rocks has been brought up to the standard that its fantastic position deserves. We visited for drinks, lunch and dinner and found the food excellent and service good. It will no doubt take a bit of time to fully gel a new team but the signs of a great hotel are there in the making.

  • Stayed: October 2013, travelled as a couple
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2  Thank TGJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

I really like Idle Rocks it's such a beautiful building, I also really like the location and the views. I would recommend you to try the muscles that is one of my favorites meals to have. I also like the lighting in the bar and restaurant. The service is great, the waitresses are polite and on task.

  • Stayed: October 2013, travelled with family
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3  Thank Aurora B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

The recent major refurbishment has transformed this property and the hotel now presents a serious alternative to Hotel Tresanton just up the road which was the only real upmarket property in town until Idle Rocks reopened this summer. Idle Rocks has probably the best location in St Mawes being actually adjacent to the sea rather than across the road, which is the case elsewhere. The new décor is fresh and clean and very “seaside” with bright fresh colours, but with great style. Most of the rooms are harbourside and all these rooms have magnificent sea views. However please note none of the rooms at Idle Rocks are very big given the buildings history and constraints. However how much time do you spend in a hotel room anyway? It may be worthwhile looking at the rooms that face the village as they are considerably cheaper (well relatively speaking as this is not a cheap hotel!). The room called “Hideaway” also has quite a lot of space plus a dressing area and a very large bathroom but no sea view. If that doesn’t bother you it would be an excellent alternative choice and considerably cheaper. All the public areas (lounge, bar and restaurant) have the fantastic view in any case. You also understandably pay a premium for the sea facing rooms. On warm days you can take meals including breakfast and afternoon tea and evening drinks out on the sea terrace which has simply stunning views.
In the rooms they have fitted very comfortable Hypnos beds and there are also lots of delightful little touches such as being escorted to the room and able to check in to your room by way of their IPad system so no hanging around in reception on arrival.
Our room not only had Tea making facilities but also a Nespresso Coffee machine, an in-room safe and a mini bar (not all do so due to size issues, I would advise you check when booking if these are important to you). Lots of hanging space with good sized proper coathangers – again I guess they presume their guests aren’t planning to steal them anyway! Loads of plentiful different teas to choose from with fresh milk in the fridge and also complimentary chilled filtered water that is also replenished at the excellent turndown service each evening.
The bathrooms are well appointed with nice big fluffy bathsheets and plenty of towels. Aromatherapy Associates toiletries are also plentiful and again in generous packs. Beware some rooms only have showers (albeit excellent rainforest ones). However again The Hideaway has both large bath and a separate walk in rainforest shower.
Other little touches include Roberts Radios, Flatscreen TVs, Sugar in mini kilner jars. Good fast wifi in both the rooms and public areas at no extra cost (hooray!!).
Breakfast is available pretty much anytime so don’t worry about coming down late and the breakfast buffet offers a splendid range of products, fresh fruits and fresh juices beautifully presented. The wide selection of hot dishes is cooked to order so is actually fresh…and hot...and delicious. Excellent coffee and teas and breads and jams and marmalades are also served in their little mini kilner jars.
Dinner in the restaurant was also of excellent quality, though the service, whilst very friendly and polite, was rather on the slow side, but guess that is just a teething issue that will soon be sorted out by Josie Simcox, the excellent General Manager, who is constantly buzzing around looking after guests assisted by Wendy Watts and their small team of charming staff. All in all a terrific experience and well worth trying.

Room Tip: The room called "Hideaway" doesnt have the sea view but it more than makes up by being muc...
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  • Stayed: September 2013, travelled as a couple
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3  Thank GastroInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

Hardly ever dined in the old Idle Rocks ... couldn't stand the carpet. We had high hopes of the smartly refurbished new one, and indeed it is a huge improvement. Their top attribute remains the divine location, literally at water's edge, and unbeatable in St. Mawes. However, they have a long, long way to go before reaching the standards of The Tresanton. Our waitress was sweet but embarrassed when we chose "Small bites" .... "They are very, very small" ... she warned. So I chose Idle Rocks Salad (£10). "Would you like chips or new potatoes?" Strange with salad, I thought, but I chose new potatoes, which turned out to be £4 extra. I thought the signature salad must be good ... but it was just designer lettuce, a tiny bit of pickled vegetables, and some weeny shavings of goat's curd. Pathetic. The attitude seems to be "How little can we give?" instead of "How can we please our guests?" I would have happily paid more for something good.
Management should take a leaf out of The Tresanton book; they are professionals and show true generousity of spirit, concern for the happiness of the guest, and expert friendly service. It takes more than a sleek decor to win customer loyalty.

  • Stayed: September 2013, travelled as a couple
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10  Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

I was staying at The Tresanton (wonderful) last week and visited the Idle Rocks twice. I can't make it out at all other than that it is clearly aimed at the upmarket trendy crowd who visit Rock and Padstow in high summer and holidays and then mostly stay away from Cornwall for the rest of the year. I hope they have analysed the target market correctly.

The refurbished terrace is magnificent and stylishly done and so is the small sitting room. I found the Bar/Restaurant a bit of a mish mash. Sort of minimalism meets cottage garden, but to be fair it is a huge improvement on the old decor and the furnishings are quality. But the effect is strangely cold, not helped by the fact that there were very few people about. Two or three tables dining (wildly expensive menu with not a lot of choice) and two drinkers. Despite this, the solitary bar man was elusive and much more interested in the fact that he was leaving for University the next day. I couldn't help noticing that his trendy hessian apron was completely filthy. Horrible. I had a glass of wine on the terrace and later asked for another. Despite my being the only person there, he couldn't remember what I'd had. Nice enough chap but not good enough to put in charge of the bar in a brand new hotel.

The next night there was another bar man who was much more professional and an extremely nice lady who was also organising the restaurant. Despite it being a cold night I enjoyed sitting on the terrace looking out over the water and enjoying the warmth of the flares they have installed. Would willingly repeat this visit but don't think I'd want to stay there until they get their service under control. The place is not cheap and you expect Tresanton standards at that price. I wonder why they didn't go for a more reasonable tariff just to get the place established.

Footnote: On my way out asked for a brochure and tariff of young lady engrossed with her computer (this is SO not the right thing). She looked at me as if I'd asked for an elephant and said 'I don't they THEY are going to do one but we have a postcard. I didn't find out who THEY were but she did tell me that from November they are changing over to a dinner, bed and breakfast rate that was about £350 which I thought was extortionate for off season. She also implied that there would be no choice which I think is a mistake because a lot of people who come to this part of Cornwall like to eat in different places.

I don't know who is running this place but to me it seemed that too much effort had gone into creating a trendy environment, assuming that this would be enough. It isn't. They need to analyse their target market, pitch the rates accordingly and get their service sorted. Pronto.

  • Stayed: September 2013, travelled solo
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12  Thank penny s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Idle Rocks

Address: Harbourside, St Mawes TR2 5AN, England
Region: United Kingdom > England > Cornwall > Truro District > Roseland Peninsula > St Mawes
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in St Mawes
Price Range: £193 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Idle Rocks 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
The Idle Rocks has the most enviable location in St Mawes, overlooking the harbour with views across the River Fal to Falmouth. Our 19 bedrooms, most with stunning vistas over the bay, have been thoughtfully designed, each having their own unique identity with fabulous fabrics and decor that leave you in no doubt that you are by the sea. After a long day lazing on the beach, our south facing terrace is the perfect place to relax, have a long drink, and watch the world go by. You may even see your dinner being landed on the harbourside.The Idle Rock's restaurant, run by our head chef, Guy Owen, is a celebration of Cornwall; showcasing a range of fabulous produce that has been sourced locally using only seasonal fresh ingredients. In many cases it will have been swimming right on our doorstep only a few hours earlier and while the food is of the very highest standard our setting is very relaxed. ... more   less 
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Also Known As:
Idle Rocks Hotel
Idle Rocks St Mawes
The Idle Rocks St Mawes, Cornwall

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