My wife and I traveled to Tintagel for a couple days for her birthday and stayed at the Bossiney House. First impressions were that of a relaxed, casual hotel. It turned out to be all too accurate. The hotel is situated just outside of Tintagel, and easy walk to town via the road or the beautiful coast path. It is a bit tired, needing a bit of updating and a little paint, but all in all it is very well kept. The staff is warm and friendly for the most part, but occasionally a bit disconnected from the needs of the guests. Our room was clean and comfortable and the restaurant in the hotel has a nice menu of well prepared local food at reasonable prices.
Breakfast could use some work. We came to the dining room expecting a full English breakfast and got most of it...except it was served buffet style in piecemeal fashion. There were eggs but we had to wait on the bacon, then there was bacon, but there was no black pudding. I was never able to get all the ingredients that were being served as they were never available at the same time. Breakfast is served from 8am to 930am, we were there before 9 and it was disappointing to not get a full hot breakfast. We skipped breakfast on our second day,
At one point we came in during the afternoon after a hike and thought we might have a cold beer at the hotel bar. The manager was seated at the bar chatting on the phone. We stood in the bar area for 5 or 10 minutes while he chatted away, never pausing in his conversation to address us. I found it to be a bit offensive to be ignored by the staff while they took a personal phone call.
All in all, it was a pleasant stay (the dogs were wonderful), although the management could use a brush up on customer service.
- Official Description (provided by the hotel):
- The hotel has 20 rooms, bar, Cedar Tree Restaurant, ample off-road parking, WiFi and free internet access, all set in over an acre if gardens. We are ideally located for short getaways and longer breaks, anyone looking to explore Cornwall's many delights. With our facilities we can cater for couples, families, individuals and business trips. ... more less
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- Also Known As:
- Bossiney Hotel Tintagel
- Bossiney House Hotel Tintagel, Cornwall