Having booked several weeks ago a table of 12 for Tapas & Paella in the private room at this well reviewed restaurant, and reconfirmed the booking about 10 days ago, our party arrived on Monday evening at the appointed hour to find a notice on the door saying they had had to close at 3.30 for maintenance reasons. No special apology to us as a reservation, and no phone message left on my phone. Yes, it was a Monday, when they are usually closed, but I had been assured by the restaurant manager 10 days previously that they would be open for us, and we would be able to choose whatever we wanted from their menu, with no pre-ordering.
So what a disappointment! But every cloud has a silver lining - we had a very good, though probably more expensive, meal at The Royal Castle Hotel who seemed very happy to have our last minute booking and looked after us very well, and the food was excellent.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.