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“Sound stay” 4 of 5 bubbles
Review of Jurys Inn Exeter

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Jurys Inn Exeter
Ranked #11 of 31 Hotels in Exeter
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Sound stay”
4 of 5 bubbles Reviewed 21 August 2014 via mobile

Stayed one night for business and one further night for pleasure.

Room (double) was basic, it wasn't huge but adequate, and the room and bathroom appeared to be clean. Nice shower. Surprised there was no shaver socket though.

Contrary to a lot of the reviews I enjoyed the food in the restaurant when I ate there the first night. My only quibble is that not all the components of the dishes were listed, so my partner received two dishes containing an item he's allergic to! Luckily it's not a life-threatening reaction so he was able just to remove the 'offending' item and still eat the rest of the food - which seemed very nice to me.

The breakfast was also good (disclaimer: I didn't have the bacon). I've had better quality sausages but also much worse! And there is certainly a good selection and not stinting. The fried eggs weren't very warm but to be fair, I was quite late down. You can get a cheaper full English in town but as I wasn't paying for it myself on that morning it wasn't an issue and I certainly wouldn't say the brekky was overpriced.

Parking at £7 in the multi-storey seemed a reasonable charge and very convenient for the hotel.

Staff were cheerful and helpful; no complaints there!

Stayed August 2014, travelled on business
Helpful?
1 Thank littlewhitebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
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English first
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 12 August 2014

Location: Fairly central city centre, close to a cinema and some chain restaurants

Hotel public spaces: Generic chain hotel with very little atmostphere. Very bland, so ok for a business trip but not somewhere I would want to spend a holiday in.

Room: A very cold stark room with no personaility and bare walls. I was on the ground floor so was unable to use my room without closing the curtains as there was a heavy flow of people walking past and looking into my room which made me feel uncomfortable. Wifi was ok although did cut out several times. Bathroom was clean and

Service: The staff were helpful and friendly. In particular, Conner in the bar/restaurant was incredibly welcoming, knowlegable and personable and really helped to make an otherwise distinctly average stay, more enjoyable. The reception staff were also polite efficient and professional.

Food: There was a good selection on the menu and dish I had was quite tasty. There was a fairly good selection at breakfast of both hot and cold options, with the ability to order extra items at no extra cost.

Room Tip: Ask for a room on first floor or above for more privacy.
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  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLIMGR, General Manager at Jurys Inn Exeter, responded to this review, 20 August 2014
Dear Tripadvisor reviewer,

Thank you very much for taking the time to write a review of Jurys Inn Exeter. We genuinely appreciate all feedback and use it as a constructive tool to continuously improve our service and offering to our guests.

Thank you sincerely for your kind comments regarding the staff, particularly Connor who is a pleasure to work with. Your feedback on breakfast is very welcome and our chef will be delighted.

I am very sorry to read your feedback about your room and would welcome the opportunity to speak with you directly regarding this. If this would be appropriate my contact details are below.

Thank you again and I hope I may look forward to speaking with you soon.

Kind regards,
Elaine Mellotte
General Manager
Elaine_mellotte@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mackay, Queensland, Australia
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 11 August 2014 via mobile

We are on a Cosmos tour and stopped in at this motel. We had dinner as part of our tour and Charlotte was our matre de. She was great. My husbands birthday and they made him feel special. They catered for the vegans and lactose free members of our group and the staff were great. The prices for wine was very high for Australia. Eg. Sauv blac was £7 a glass which makes it $14 aus. But besides the booze prices the staff were great. Rooms were average, clean and had everything you need. Thank you Charlotte for a good night.

Stayed August 2014
Helpful?
1 Thank Sandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 11 August 2014

We stayed in jury's as it was central to our plans for our weekend stay in Exeter. Close to Rail and Bus stations, short walk to city centre and close to football ground where we went on the Saturday afternoon. Bedroom was clean and tidy if a bit on the 'small' side. Shower and tea/coffee were good. Did not have a meal in the restaurant, but can not fault the breakfast, as very good selection. Bar ok.
Staff very helpful, and when asked if they knew a good Chinese restaurant nearby, came up with a very good suggestion which we used.
No car park of their own, so one across the road used at discount price of £7 for 24 hours.

Room Tip: Ask for room on east side and higher floors if you don't want a view of car park and post office...
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  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1959Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

I stayed at for 1 night in July 2014. On arrival the reception staff were friendly - joking that Exeter was usually sunny despite the torrential rain that accompanied my arrival! The room was clean and had air conditioning. The shower was good and the kettle was clean (I travel frequently and this is one of the first things I check!!).

The location of the hotel is great, just a 5 minute walk to the centre of town and although there is no parking at the hotel itself there is an NCP over the road and has reduced rates for the hotel £7 for 24 hours. When booking this still worked out cheaper than alternatives in the area that included parking and the car park really is just over the road so it's not a problem at all.

Having read some reviews about the food I had already decided to take myself into town for Yo Sushi so can't comment on the food but it is just a short walk to bars and restaurants so if you prefer to avoid the bar/restarant in the hotel it's not too much of a problem. I did have breakfast though which was good - plenty of choice and all decent quality.

Jurys Inn hotels are in my experience quite basic and this one was no exception, I have stayed in better and I have stayed in worse. All in all for the cost (I booked quite far in advance and paid about £65) this was good value and I would stay here again.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed 9 August 2014 via mobile

We stayed here for our first time this summer and it was great. When we got there the people were lovely and happy to help. Our rooms were incredibly clean and tidy and the the beds were really comfortable. Also the breakfasts were wonderful. Over all, we had a great stay in Jury's Inn, Exeter

Stayed August 2014, travelled with family
Helpful?
Thank MC2711k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 6 August 2014 via mobile

Stayed here for business a few times and found it to be not too bad. Probably below the usual standard for jury's inns, as the rooms are very much like holiday express. The food is very basic with the usual such as burgers, chicken etc. I had steak and thought it was very mediocre.

Pricing is high for what you get and wouldn't be too happy paying if for personal use. The breakfast is the one good positive though.

Stayed October 2013
Helpful?
1 Thank Andy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jurys Inn Exeter

Property: Jurys Inn Exeter
Address: Western Way, Exeter EX1 2DB, England
Region: United Kingdom > England > Devon > Exeter
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 31 Hotels in Exeter
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jurys Inn Exeter 3*
Number of rooms: 170
Official Description (provided by the hotel):
Jurys Inn Exeter is ideally located in the heart of Exeter city, within walking distance to key transport hubs such as Exeter Central and St James' Park train stations, making it the ideal place to stay for business or leisure. Discover Exeter's significant historical heritage, explore the beautiful Dartmoor National Park or a shopping trip at Princesshay shopping quarter, all conveniently accessible from the hotel. Jurys Inn Exeter features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 9:30pm for dinner. If arriving by car, public parking is available at the NCP Summerland Gate Car Park. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms have air conditioning and are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, flat screen TV with Freeview and Free WiFi. Guests who book directly with us can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Exeter with Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Exeter Hotel Exeter
Jurys Hotel Exeter
Jurys Inn Exeter Devon

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